Service Technician II

Position Summary

The Service Technician II is responsible for assisting with oversight of the physical assets and ensuring customer satisfaction. This position will diagnose problems and make repairs in areas such as HVAC, electrical, plumbing, carpentry, drywall, interior and exterior structural work, appliances, and assist with apartment make‑readies. The role also assists with preventive maintenance and construction or rehabilitation projects for the property, exhibiting a strong commitment to the service needs of internal and external customers and representing the company in a professional and courteous manner.

• Uses industry‑specific technology to establish priorities with daily assistance from the Community Manager and Service Manager.
• Completes maintenance requests, replacements, and upkeep within company standards, including exterior grounds and common areas of the property, performing only HVAC electrical component repair and assisting with make‑readies as needed.
• Assists with the identification and correction of hazardous community conditions and liabilities and reports hazards to the Community Manager and Service Manager.
• Assists in ensuring that established preventive maintenance programs are followed and documented per BH program guidelines.
• Responsible for the maintenance and security of all property‑issued tools.
• Posts notices and other community communication, if applicable.
• Shares on‑call responsibilities, including inclement weather conditions, with the maintenance team.
• Responds to resident requests per company standards.
• Understands and complies with OSHA and all other safety requirements.
• Knowledge of federal, state, and local code and internal policies, initiatives and systems regarding maintenance.
• Other duties as assigned.

• Minimum of two years of general maintenance and safety experience.
• Intermediate computer skills, including industry‑specific technology required to perform job functions.
• Regularly performs manual, task‑oriented work under direct supervision.
• High School diploma – preferred.

EPA Section 608 Type I – Appliance working knowledge of basic appliance repairs. Required to provide own (industry‑specific) hand tools.

Monday‑Friday (work schedule may vary). Some overtime may be required and the ability to work extended hours, including “on‑call” and/or participate in a rotating “on‑call” schedule as needed to meet business needs.

• Lifting up to 50 pounds.
• Full range of motion with upper and lower body.
• Continual movement including, but not limited to: standing, walking, bending, stooping, crawling, and climbing stairs.
• Ability to work with both hands for frequent grasping and manipulation.
• Push or pull items and reaching overhead.
• Operation of a motor vehicle onsite, if applicable.
• Exposure to all weather conditions.

$21.14 - $31.70

BH is an Equal Employment Opportunity Employer. We foster the diverse voices of our community by advocating for inclusivity, celebrating our differences, and continually evolving our practice to make BH a better place to work and live. Our posted compensation reflects the cost of talent across multiple US geographic markets. Pay is based on a number of factors and may vary depending on job‑related knowledge, skills, and experience.