Assistant Maintenance Technician

ASSISTANT MAINTENANCE TECHNICIAN JOB DESCRIPTION

Reports to:

Lead Maintenance Technician The purpose of this job description is to communicate the responsibilities and duties associated with the position of ASSISTANT MAINTENANCE TECHNICIAN. While the following information should be considered a comprehensive description of this position, it should also be noted that some responsibilities and duties may not be specifically addressed. Every Keener employee is expected to perform any reasonable task or request that is consistent with fulfilling company objectives.

Our company emphasizes a TEAM APPROACH which focuses on a spirit of cooperation, common purpose, and culture of superior customer service. Working together as a team encourages superior performance through open communication and decision empowerment. It is imperative that you review these duties, skills, and physical requirements closely and that you understand that, by signing the

Job Description Acknowledgement, you are verifying that you can perform all the duties, have the skills, and possess the physical abilities that are necessary to perform the job as described.

JOB SUMMARY The ASSISTANT MAINTENANCE TECHNICIAN has the primary role to work with the Lead Maintenance Technician in maintaining the physical integrity of the community. This involves ensuring a safe, secure, and comfortable living environment for residents, visitors, and staff. The ASSISTANT MAINTENANCE TECHNICIAN will carry out assigned duties in a safe manner and other duties as requested by the Lead Maintenance Technician.

In the absence of the Lead Maintenance Technician, the ASSISTANT MAINTENANCE TECHNICIAN will receive direction from the Community Manager and assume all non-budget related maintenance responsibilities.

The ASSISTANT MAINTENANCE TECHNICIAN is also responsible to ensure that he/she is fully trained in their job duties and Keener policies and procedures prior to working.

WAGE/HOURS STATUSNon-Exempt (eligible for overtime)
DUTIES AND RESPONSIBILITIES Conduct all business in accordance with company policies and procedures, state and federal laws, e.g., OSHA, ADA, Fair Housing, etc.

Preventive Maintenance Safety Must be knowledgeable of pertinent laws and EPA and OSHA regulations governing proper storage and management of hazardous materials, including solvents, pool chemicals, flammables, caustics and freon.

Must have basic knowledge of electricity, electrical appliances, plumbing, refrigeration systems, plastering, HVAC, swimming pools, painting, drywall repair and carpentry.

Must be aware of the condition of the apartments and property throughout the community and immediately report and initiate action to correct unsafe conditions, e.g., broken gates leading to the pool, broken steps, open holes, broken/burned out exterior lights, etc.

Perform routine preventive maintenance and process work orders on all company buildings and equipment as directed by the Lead Maintenance Technician and Community Manager. Inspect and maintain all tools in excellent condition.

Perform work area cleanup and safety related duties.

Ensure that storage areas remain locked when not in use.

RESIDENT SERVICE/SATISIFACTIONPerform maintenance tasks personally or ask the Lead Maintenance Technician for help.

General Diagnose and perform minor or routing maintenance or repair, as directed, involving the following.

Electrical and plumbingA/C and heating systems (excluding replacement of condensing units)
Water heaters (excluding replacement)
Appliances Water irrigation systems

Stairs, gates and fences

Patio railings

Tile, carpet, flooring

Roofing, gutters

Interior and exterior lights

Fireplaces, ceiling fans Shutters, doors, cabinets

Windows, sliding glass doors

Boiler, gas and electric

Door locks mailbox locks

Ceiling leaks

Mold remediation

Pool areas, tile, hot tub, pool furniture

Ensures that quality standards are met prior to resident occupancy.

Inspect and perform all needed make ready repairs and services.

Performs all work with the residents’ satisfaction in mind, with a goal to ensure scores on resident satisfaction surveys are above the industry index on move-ins, work orders and pre-renewal surveys.

Reports all major repairs and need requisitions to Lead Maintenance Technician and Community Manager.

Change locks and make keys, as requested.

Clean dumpster area, breeze ways and building exteriors, as requested.

Maintain on-call report and log of service calls.

Remove and transfer heavy appliances and equipment from storage area to apartment (or vice versa) as circumstances warrant. Assist in moving abandoned furniture, appliances, etc., to dumpster when necessary.

Must be knowledgeable of inventory levels of spare parts and supplies and inform the Lead Maintenance Technician of shortages.

Assist in keeping grounds neat and free of litter. Rakes, sweeps, shovel as circumstances warrant.

Promote Keener Cares culture of the company, ensuring that all personnel are aware of the importance of extending this philosophy to each…