Warehouse Associate

Schedule

Shift: Monday - Friday 6:45 AM - 3:15 PM

Off:
Saturday & Sunday

The Warehouse Associate contributes to Mattress Firm's success by receiving incoming product, picking and filling orders, packing and shipping orders, and ensuring proper storage of inventory. This role communicates with customers to ensure world‑class service is provided and always operates according to safety policies and procedures.

• Load and unload product from delivery trucks and vendor shipments.
• Stage deliveries.
• Store all product in designated location.
• Ensure inventory is dated and rotated per schedule.
• Inspect products for defects and damages when receiving or shipping.
• Obtain appropriate and authorized signatures on paperwork.
• Assist in customer pickups, providing exceptional customer service.
• Participate in inbound and outbound quality assurance processes.
• Operate and maintain order pickers and warehouse equipment.
• May operate other specialized equipment to move and distribute freight.
• Maintain grounds by picking up papers, trash, and cleaning parking lot and entrance to building.
• Maintain stock and merchandise areas, keeping them organized and clean.
• Ensure cleanliness of offices, bathrooms, warehouse floor, truck docks and aisles through mopping, sweeping, and washing.
• Remove trash daily by emptying trash containers, transporting materials to disposal area, and recycling materials.
• Clean and sanitize product per company standard operating procedure.
• Complete all required training modules and certifications prior to the due date.
• Ensure all safety policies and procedures are followed to maintain a safe work environment.
• Communicate professionally with all internal and external contacts.
• Follow all company policies and execute company standards on appearance and functionality as well as appropriate brand representation.
• Communicate any concerns or issues to leadership to ensure proper efficiency of the department and company operations.

• Execute company initiatives and other activities requested by supervisor.
• Update job knowledge by participating in educational opportunities.
• Contribute ideas on ways to optimize or improve the team, the department, and the company.

High School diploma or equivalent preferred.

1+ Years general work experience preferred.

• Strong communication skills.
• Ability to pay close attention to detail.
• Ability to manage time efficiently to ensure completion of work.

• General warehouse operations.
• Knowledge of the equipment and function of powered industrial trucks for product relocation and safety inspection.
• Microsoft Office products (preferred).

• Warehouse environment.
• Frequent sitting, standing, walking, speaking, and hearing.
• Lift or move up to 100 pounds.
• Use of hands and fingers.
• Reach with hands and arms.
• Occasional stooping, kneeling, crouching, or crawling.
• Sight required to ensure safety.

Work is closely managed and reviewed for accuracy and adequacy. Follows specific, outlined, and detailed directions. Under immediate supervision, performs assigned tasks only as instructed, subject to regular check of performance. Failure to accomplish results can normally be overcome without significant effect on the organization. Contacts are primarily with direct supervisor and others in group or department to give and receive information.

• Excellent career growth opportunities through on‑the‑job training and development programs.
• 401(k) with employer matching.
• Mental health and life resources.
• Medical, dental, prescription and vision plans.
• Get paid on demand.
• Base pay or uncapped commission.
• Employee discounts, including mattresses and sleep accessories, cell phones and electronics, travel, car and home loans.