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Guest Service Leader: Meetings & Events KPI Excellence

Job in Rotherham, South Yorkshire, S60, England, UK
Listing for: Holiday Inn Rotherham Sheffield
Full Time position
Listed on 2026-07-24
Job specializations:
  • Hospitality / Hotel / Catering
    Guest Services
Salary/Wage Range or Industry Benchmark: 28000 - 36000 GBP Yearly GBP 28000.00 36000.00 YEAR
Job Description & How to Apply Below

Holiday Inn Rotherham Sheffield is seeking a senior Guest Service leader to drive excellence across guest interactions in Meetings & Events, including check-in, dining, and issue resolution. You’ll coach a multiskilled team, monitor KPIs, and partner with other departments to ensure seamless experiences.

You’ll benefit from fully funded apprenticeships, staff discounts, gym access, and 24/7 wellbeing and support services as part of a comprehensive benefits package.

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