Field Service Engineer

Field Service Engineer - (Field-Based)

Salary: £35,000 - £40,000 per annum DOE.

Hours:

37.5 hours per week, Monday to Friday.

An established and growing engineering company is seeking a skilled Field Service Engineer to support across the region. This is a field-based role involving travel directly from home to customer sites.

You will be responsible for servicing, repairing, and responding to breakdowns on precision machinery at customer premises. The position is hands-on and customer-facing, requiring both technical expertise and strong problem-solving skills.

• Carry out routine servicing, maintenance, and repairs on precision machinery at customer sites
• Diagnose and resolve mechanical and electrical faults efficiently
• Respond to breakdown call-outs and minimise customer downtime
• Provide excellent on-site customer support and maintain strong working relationships
• Complete service reports and documentation accurately and in a timely manner
• Ensure all work is carried out in line with health & safety standards
• Manage and maintain company-issued tools, vehicle, and equipment

• Proven experience in a field service, maintenance, or mechanical engineering role
• Strong fault-finding skills across mechanical systems (electrical knowledge advantageous)
• Working with industrial machinery
• Full UK driving licence
• Ability to work independently and manage time effectively
• Good communication and customer service skills
• Flexibility to travel and occasionally stay overnight when required

• Experience working with cutting machinery such as bandsaws or circular saws
• Basic electrical fault-finding and repair knowledge
• Relevant engineering qualifications (e.g. NVQ, City & Guilds, or equivalent)
• Previous experience in a customer-facing field-based role

• Field-based role with travel typically within a two-hour radius of home
• Travel time included within working hours
• Monday to Friday working pattern with flexible start/finish times
• Occasional overnight stays (expenses fully covered)
• Company van (with personal use), mobile phone, and standard equipment provided

This role would suit a practical, self-motivated engineer who enjoys working independently and delivering high-quality service to customers.

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