Business Operator, Operations Management

Senior Operator at Impala Terminals Rotterdam Main

Purpose:

The role of Senior Operator involves overseeing and executing key operational processes, ensuring the safe and efficient handling of products, coordinating with vessel representatives, and supporting maintenance and safety initiatives. Close collaboration with Shift Supervisors, CCR Operators, and Operators ensures seamless terminal operations. In the absence of the Shift Supervisor, the Senior Operator takes responsibility for managing the shift, maintaining high standards of performance and safety.

Proficiency in both Control Room (CCR) tasks and outside operations is essential, ensuring flexibility and expertise across all areas of terminal activity. The Operations department functions under the leadership of the Operations Manager, with the Operations Officer providing support in their absence. Shift operations are managed by Shift Supervisors, with teams comprising Senior Operators, CCR Operators, and Operators. The Senior Operator serves as a vital link, providing operational and leadership support to ensure effective and efficient terminal operations.

Responsibilities include but are not limited to:

• Supervise and monitor the loading and unloading of sea-going vessels and barges, ensuring all safety and quality standards are met.
• Coordinate operational activities with vessel representatives and ensure proper handling and storage of products.
• Conduct regular safety inspections, identify any unsafe situations, and take appropriate actions to mitigate risks.
• Support the maintenance team by identifying and reporting equipment issues and assisting with minor repairs.
• Manage shift logs and ensure a smooth handover of duties during shift changes.
• Supervise contractors on-site and ensure compliance with work permits and safety guidelines.
• Play an active role in safety rounds, identifying and addressing any hazards or deviations.

Experience:

• Education:
  
  MBO Operator B or similar.
• 5 to 10 years experience in a similar position in a liquid bulk terminal.

Skills:

• Demonstrable technical knowledge through experience and training.
• Demonstrable process knowledge through experience and training.
• Full proficiency in Dutch as well as English is essential.
• Excellent communication.
• Driver’s licence

• Nuisance from noise.
• The potential for stressful situations due to the critical nature of the role.
• The need to work irregular hours or shifts, including nights and weekends.
• The constant need to be vigilant and make quick decisions, which can lead to mental pressure.

• Self-motivated with high level of resilience
• Pragmatic & solutions driven.
• Team player

• Internal o Shift supervisor o CSC department
• External o Customers – Logistics Operators and Traders o Service providers

At Impala, we store and handle the essential energies and resources that matter, helping global supply meet demand more effectively. We’re a leading global storage infrastructure operator that stores, handles and moves the essential resources people depend on.

At Impala we provide reliable and sustainable end-to-end services to our global partners for the smooth supply of liquid energy and base metals that are critical to everyday life, through our portfolio of 30 terminals in 15 countries across Latin and Central America, Europe and UK, Africa and Australasia. We design, develop and operate key infrastructure and logistics assets across multiple modes of transport, from inland areas of production and consumption to our network of inland ports and deep-sea terminals.

Our infrastructure platform serves as a one-stop-shop, allowing us to provide tailored and efficient services to store and move commodities for our customers, safely, securely and efficiently. Our experienced teams bring extensive knowledge and understanding of their local markets and operating environments; and we take pride in providing reliable, consistent and quality service at every stage of the value chain.

To ensure the long-term sustainability of our business each of our assets is backed by one or more anchor customer; we…