Business Analyst

At MSIG Specialty Marine, we operate in a specialist and increasingly data-driven insurance environment where strong underwriting insight, effective portfolio management and high-quality data are critical to how we make decisions and grow our business. As we continue to strengthen our technology, data and operating capabilities, we are looking for an experienced Business Analyst to join our Change & Transformation team.

This role will support strategic initiatives across areas including Underwriting, Exposure Management, Technical Pricing, Portfolio Management and Operations, helping us improve how our people, processes, data and technology work together. It is an opportunity to work at the heart of business change within an international specialist insurer, partnering with senior stakeholders and technology teams to translate complex business needs into practical, sustainable solutions.

The Role As Business Analyst, you will be a key connection point between our business, technology teams and external partners. You will build a strong understanding of how our business operates today, identify where we can improve, and help define what the future should look like. This will involve everything from requirements gathering and process redesign to data analysis, solution implementation and business readiness.

You will work across multiple initiatives and stakeholder groups, bringing structure to complex challenges and ensuring solutions are designed around genuine business outcomes. Ultimately, your work will help us create better processes, stronger data, more effective systems and better-informed decision-making across MSIG Specialty Marine.

As Business Analyst, you will be a key connection point between our business, technology teams and external partners. You will build a strong understanding of how our business operates today, identify where we can improve, and help define what the future should look like. This will involve everything from requirements gathering and process redesign to data analysis, solution implementation and business readiness.

You will work across multiple initiatives and stakeholder groups, bringing structure to complex challenges and ensuring solutions are designed around genuine business outcomes. Ultimately, your work will help us create better processes, stronger data, more effective systems and better-informed decision-making across MSIG Specialty Marine.

Partner with business stakeholders to understand objectives, challenges, processes and opportunities for improvement. Elicit, analyse, document and validate business, functional, non-functional and data requirements. Translate complex business needs into clear requirements that technology teams and delivery partners can act upon. Facilitate workshops, discovery sessions and stakeholder discussions to establish requirements, priorities and desired outcomes. Develop clear process maps, user journeys, business requirements and supporting documentation.

Maintain traceability of requirements throughout the change lifecycle. Challenge assumptions constructively and ensure solutions address the underlying business need, rather than simply replicating existing processes.

Assess current processes and operating models to identify inefficiencies, control gaps and opportunities for simplification. Design and document future-state processes and support the development of target operating models. Contribute to business process re‑engineering initiatives across underwriting and supporting functions. Identify opportunities to automate, standardise and improve workflows. Help ensure new processes are practical, scalable and aligned with the wider strategic direction of the business.

Develop a strong understanding of the data supporting our underwriting, exposure management, technical pricing and portfolio management activities. Support data mapping, data lineage, data quality and data governance initiatives. Work with stakeholders to define business rules, data requirements and appropriate…