Intern Guest Relations | nhow

Are you the charismatic Intern Guest Relations who embraces service with a twist, has a passion for hospitality, and enjoys the forward culture of nhow Rotterdam?

The latest & greatest in urban culture
nhow Rotterdam. Surround yourself with the best in urban art, architecture, design, fashion, photography, and food from the city of cool Rotterdam. And enjoy the best view in town while you're 't just visit the city, become part of it!

For this lifestyle hotel situated in the hotspot of Rotterdam we are looking for an authentic, passionate and proactive Intern Guest Relations who enjoys giving every guest a "nhow" experience.

What will we offer you?

• A compensation of €750 gross per month for all your hard work.
• Free online & offline training organized by our own University.
• Employee rates differing from 36 euros in all our hotels worldwide, 30% discount in the F&B outlets, and Friends & Family discount up to 25%. Various discounts in (web) shops.
• Team building events, trips and holiday parties.
• The opportunity to grow within our company worldwide.

What's in it for us?

• You have charisma, guests approach you easily and vice versa.
• You are creative and have an eye for detail.
• Going the extra mile makes you happy.
• You are confident; there is no complaint that you cannot resolve.
• Helping guests is your second nature and you know all the in and outs of the city.
• Available as of January/February 2025.

What are you going to do?

This is the most all-round internship out there, you are everywhere, and you know everyone, both guests and colleagues. You are the point of contact for our guests, in particular our VIP guests, and for contact persons from events as well. You are the vital link between the different departments, and you are always looking for special ways to surprise our guests.

You come up with new and creative ideas and you inspire your colleagues to contribute to them as well. In addition, you ensure that work processes are improved, that all areas are neat and tidy and that we continue to provide guests with a "nhow" experience in a unique way. Furthermore, you give tours of the hotels for potential new guests, resolve complaints and you share your knowledge about the hotel and city.

Are you looking for a new challenge? Apply n(h) ow!

Minor Hotels Europe & Americas is committed to an inclusive working environment in which everyone is valued and encouraged equally, therefore we warmly welcome people from all horizons & personal abilities.