Rooms Division Manager

As  Rooms Division Manager , you’ll guide everything that shapes how people feel the moment they walk through the doors and the moment they leave.

Your Mission, Should You Choose to Accept It
You’ll lead the teams behind Front Office, Housekeeping and Maintenance, keeping the operation smooth, warm and full of character. This isn’t a behind-the-scenes job. Your presence sets the tone for guest happiness and team energy. You’ll elevate service quality, grow the talent around you, and push the Rooms experience forward for short stays, long stays and everything in between.

About the company
TSH offers a hybrid hospitality environment where people can work, stay, learn and play. As an employer, it combines hospitality with student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink spaces, as well as community and coworking spaces. The company operates across The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK.

What You’ll Do

Lead and inspire the Rooms teams, from Front Office to Housekeeping and Maintenance

Coach managers and supervisors, helping them grow their confidence and skill

Create a culture of curiosity, teamwork and continuous improvement

Drive the full Rooms experience and make sure every touchpoint feels thoughtful and smooth

Shape local guest experience strategies and contribute to bigger-picture ideas

Partner with F&B, Membership and Commercial teams to streamline operations and spark new initiatives

Respond to guest feedback with care and turn insights into smarter ways of working

Keep an eye on budgets, performance and opportunities to boost both quality and revenue

What You’ll Have

You bring 5-7 years of hotel experience, including leadership within Rooms or Front Office

You have a background in hospitality management or a related field

You know how to lead large teams and keep energy high

You thrive in a role where people look to you for clarity, motivation and direction

You’re confident using digital tools to streamline work and track results

You bring strong communication skills in English and the local language

You have a creative mindset that turns challenges into smart, guest-focused solutions

What We Offer

The opportunity to work at a dynamic, multi-national company

The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like Movement on the Ground and TSH Talent Foundation to create meaningful change

The chance to learn and grow in your role with the potential for future growth

Awesome discounts in all properties in Europe for you, your friends and family

A wonderful workplace to call home, full of events, fun colleagues and benefits