Technical Sales Support; m​/f​/d

Position: Technical Sales Support (m/f/d)
Job Location (s):
Dilbeek, BEL | Rotterdam, NLD

Employment Type:

Full Time
Segment:
Danfoss Climate Solutions Segment
Job Category:
Sales
Work Location Type:
Hybrid
The Impact You'll Make   Are you passionate about sustainable cooling solutions and want to use your technical expertise to truly help customers succeed? This is your opportunity to make a real difference in the transition to a greener future.
At Danfoss Climate Solutions, you'll work on innovative, energy‑efficient refrigeration technologies that matter. As  Technical Sales Support – Refrigeration , you'll be the trusted technical expert for customers across the Netherlands and Belgium—combining your refrigeration knowledge with customer‑focused support to solve challenges, optimize solutions, and help customers achieve their goals.
You'll work from our offices in Rotterdam or Brussels , or from a home office location in either country, collaborating with an international team that values technical excellence, proactive problem‑solving, and customer success.
What You'll Be Doing    Be the  technical expert for customers and colleagues —providing support by phone and email,  troubleshooting refrigeration issues, answering product questions , and delivering clear, reliable advice on components and applications
Partner with sales teams to  support customers and prospects with technical guidance , sizing recommendations, and optimized cooling solutions that drive growth
Lead customers through technical challenges  by diagnosing issues, offering solutions, and ensuring fast response times—even in difficult or emotional situations
Maintain customer interactions and technical activities using  Salesforce CRM , ensuring accurate documentation and seamless collaboration across the team
Deliver internal and external training sessions, share best practices  and new technologies, and help customers and colleagues stay ahead in refrigeration innovation
What We're Looking For    Technical training or degree in refrigeration (e.g.,  Certified Refrigeration Technician, Foreman in Refrigeration , or related technical qualification) combined with 5+ years of hands‑on experience in HVAC and refrigeration applications
Strong technical  knowledge of commercial refrigeration components, diagnostics, and troubleshooting
Excellent communication and presentation skills (primarily via phone and email) in both  Dutch and English  (speaking and writing)—you can explain complex technical topics clearly and manage customer situations with professionalism and empathy

Experience with MS Office and CRM systems (e.g., Salesforce), with strong organizational skills and a customer‑focused, analytical mindset
Ready to Support Customers and Drive Sustainable Cooling?
If you're a motivated refrigeration professional who thrives on solving technical challenges and helping customers succeed, we'd love to hear from you.
Apply today and join our international team shaping the future of climate solutions.
What You'll Get from Us    We promote from within and support your learning with mentoring, training, and access to global opportunities.
You’ll have flexibility, autonomy, and support to do your best work while maintaining a healthy work‑life balance. Your well‑being matters to us.
We strive to create an inclusive work environment where people of all backgrounds are respected, and valued for who they are.
You’ll receive benefits like 13th salary, annual bonus, paid vacation, pension plans, personal insurance, and more. These vary by country and contract, but they’re worth asking about—we think they’re pretty great.
Ready to Make a Difference?
If this role excites you, we'd love to hear from you! Apply now to start the conversation and learn more about where your career can go with us.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected category.

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