Client Partner

At Toluna, we keep the world’s biggest brands one step ahead of their markets, their competitors, and their customers. For 25+ years we’ve been a leader in consumer insights, and today we’re at the center of our industry’s biggest shift: the move to AI-powered research grounded in real human truth.
Brands come to us because we’ve solved a problem most of our industry is still wrestling with: how to move fast without losing trust in the answer. Speed comes from AI we’ve been developing in-house since 2019, always‑on platforms, and a 79M+ validated consumer community across 100+ countries.
Introduction  To complete our Sales team, we are looking for a Client Partner to act as an expert in consultative selling. In this role, you will be responsible for driving bookings growth and achieving the assigned bookings budget (quota) by acquiring, nurturing, and expanding relationships with top‑tier clients. You will lead the sales of both technology solutions and full‑service consultative research projects, playing a pivotal role in growing our business and delivering value to clients.
Responsibilities   Expected to deliver budgeted Personal (and/or sub team) Bookings, and manage personal (and/or sub team) Bookings pipeline and forecast. Will build strategic account plans and think strategically about how to grow the business within assigned accounts.
Actively contribute to strategic growth initiatives within the local market. Implement strategies that will drive improved client relationships.
Will be required to lead some of the largest accounts in the local market and may also be required to (co) lead a Global Key Account or Global Development Account.
Guide internal teams to deliver account success & growth.
Actively drive new business development. Lead and support big pitches.
Represent the company at external conferences and client partnering thought leadership events.
Required skill set   Experience or education in fields such as Marketing, Business or similar areas. Formal degrees are welcome but not required.
5+ years experience in research agency or client-side role.
Experience in the market research industry, selling and/or delivering research solutions to consumer insights & marketing functions.
Consultative selling skills, with enough knowledge of research to appropriately match solutions to business needs.
Experience in negotiating complex deals with senior decision makers.
Strong presence (verbal and written communication), with the ability to run effective sales presentations and technology demos.
Ability to positively influence internal teams through persuasion, negotiation and consensus building.
Experience leading teams and growing bookings.
Significant experience in high quality proposal writing.
Knowledge of & strength in pipeline management and sales forecasting.
Strong commercial acumen and drive.
Able to understand client needs and demands in a research context.
Has excellent interpersonal skills with the ability to develop effective working relationships with both internal partners and clients.
Is hands‑on, proactive and a flexible thinker.
Proficient in English and Dutch.
Our Values   A cting with Ownership
- Demonstrating individual accountability
B ringing a forward mindset
- Being action-oriented, bold and entrepreneurial
C ollaborating with Curiosity
- Exhibiting teamwork through togetherness
D iscussing openly, committing jointly
- Sharing your views openly
E mbracing empathy
- Being egoless & caring
What we Offer  At Toluna, we’re all about creating a welcoming, diverse workplace where everyone can thrive. We offer competitive pay, great benefits, and plenty of opportunities to grow within our global team. Inclusion and respect are at the heart of what we do. Our community connects over 72 million people across 70 countries. If you’re passionate about making an impact, we’d love to have you on board.
Other Benefits   A challenging position in a dynamic, fast‑paced, innovative, quickly growing global company.
A flexible work environment with a focus on owning and taking pride in your work.
Growth opportunities in line with your career ambitions and passions.
Global onboarding and frequent internal training and sharing opportunities.
Our employees have exclusive access to Udemy Business. With our company license, you have unlimited access to all external courses.
An open‑culture work environment staffed with ambitious and fun colleagues.
Hybrid working including work‑from‑home compensation.
A competitive salary package including a good pension scheme, bonus plan, 25 paid days of leave, and full travel reimbursement (yes, that includes cycling!).
An amazing, stylish office space in one of the city’s most trendy areas, close to Hotel New York where we have our weekly Friday drinks.
Join our global team  We welcome big thinking and reward great work.

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