Family Visitation Center – Relief ; Bilingual

For over 46 years, A Safe Place has been a beacon of hope in Lake County, empowering survivors of domestic violence and human trafficking to rebuild their lives. Join our mission to provide safety, foster independence, and create brighter futures.

• Conduct adult and child orientations.
• Supervise visits: oversee visits and custody exchanges between children and non‑custodial parents.
• Follow court orders in domestic violence cases to ensure safety.
• Ensure safety: intervene and redirect visiting parents or children as needed.
• Prioritize the well‑being of children, parents, and staff during visits.
• Maintain records: document accurate notes and keep up‑to‑date case files for families.
• Ensure all files comply with legal and organizational standards.
• Policy compliance: monitor and enforce client compliance with visitation center policies.
• Address any violations in a professional and timely manner.
• Respond to threats: recognize and respond to potential safety threats for clients and staff.
• Use conflict resolution, de‑escalation techniques, and document incidents as required.
• Facility upkeep: assist in organizing visitation and storage rooms, sorting donations. Clean toys, disinfect spaces, restock supplies, and maintain a welcoming environment.
• Maintain integrity in all interactions with clients and colleagues, adhering to ethical standards.
• Commit to supporting survivors and fostering a violence‑free society.
• Engage clients authentically while maintaining clear boundaries.
• Demonstrate cultural competence and sensitivity to diverse backgrounds.
• Align practices with professional ethics, such as the NASW Code of Ethics.
• Work effectively as part of the team, collaborating across the organization.
• Actively participate in staff meetings, training sessions, and team activities.
• Perform other organizational and program‑related duties as assigned.
• Complete IM+ CANS certification, 40‑hour Domestic Violence, and other required training.

• Bachelor's degree in social work, counseling, or related field (strongly preferred).
• 3‑5 years of working with victims of domestic violence or within the criminal justice system may be considered.
• Bilingual Spanish is preferred.
• Familiarity with domestic violence dynamics and survivor challenges.
• Experience in crisis intervention, case management, or advocacy.
• Committed to supporting survivors, fostering a violence‑free, collaborative society.
• Awareness of the unique challenges faced by diverse survivor populations.
• Strong trauma‑informed skills, communication, and conflict resolution abilities.
• Cultural competence and allyship for LGBTQIA and BIPOC DV survivors.
• Effective time management, organizational, and prioritization skills.
• Familiarity with electronic medical records is a plus.
• Proficiency in Microsoft Office Suite.
• Reliable vehicle, valid driver’s license, and active auto insurance required.

• Facilitator
  
  Hours:
• Monday to Thursday: 12:30 PM – 8:00 PM
• Friday: 10:30 AM – 6:30 PM
• Saturday: 8:30 AM – 4:30 PM
• Sunday: 10:30 AM – 6:30 PM
• Flexible schedule: must work at least two shifts monthly, including evenings, weekends, and holidays.
• Total working hours: part‑time 19.5 hours per week.
• Professional office settings and secure shelters.
• 70% direct service commitment (60% for supervisors).
• Active participation in 70% of staff meetings.
• Commitment to 2–4‑hour shifts for holiday shelter coverage, as needed.
• Travel may be required for client supply pickups, outreach, and training.
• Occasional lifting to 20 pounds, navigating stairs, or moving across facilities. Reasonable accommodation will be provided as needed.

• Hourly rate: $20.00 – $25.00 per hour, paid bi‑weekly (26 pay periods).
• Compensation factors: based on grant funding, skills, experience, and expertise.
• Full‑time benefits: comprehensive health, dental, and vision insurance; flexible spending account (FSA); 401(k); paid time off;
  Employee Assistance Program; and a company‑paid lunch break.
• Other roles: part‑time, intern, and contractor positions offer valuable experience and flexibility (benefits not included).

A Safe Place is an equal‑opportunity employer that celebrates diversity and supports an inclusive work environment.