HVAC Purchasing & Billing Coordinator

The
HVAC Purchasing/Billing Coordinator
is
a multifaceted role responsible for overseeing the procurement of materials,
scheduling of HVAC services, and management of billing operations. This
position ensures the smooth and efficient functioning of the HVAC company by
coordinating these key areas, maintaining accurate records, and providing
excellent customer service.

Key Responsibilities:

Purchasing:

• Create
  and process purchase orders ensuring timely procurement of high-quality
  products.
• Monitor
  inventory levels, conduct regular audits, and reconcile discrepancies.
• Maintain
  accurate records of purchases and process warranty claims.

Scheduling:

• Coordinate
  and schedule HVAC services and installations for customers.
• Work
  closely with the dispatcher and Service Manager to align schedules with
  project requirements.
• Communicate
  scheduling details and changes to customers and internal teams promptly.
• Maintain
  and update the service schedule in the company’s management software.

Billing:

• Generate
  and distribute accurate invoices for HVAC services and installations.
• Review
  work orders and service reports to ensure accurate billing.
• Process
  incoming payments and record them in the accounting system.
• Maintain
  and update customer billing records and account information.
• Monitor
  accounts receivable, and follow up on overdue accounts to ensure timely
  payments.
• Respond
  to customer inquiries regarding billing issues and resolve discrepancies.

Administrative Support:

• Assist
  with month-end and year-end closing processes.
• Support
  the accounting and operations teams with various administrative tasks as
  needed.

Customer Service:

• Provide
  excellent customer service by addressing customer inquiries and concerns
  related to purchasing, scheduling, and billing.
• Ensure
  a positive customer experience by maintaining clear and professional
  communication.

Schedule:

Job Type: Full-time
- Monday
- Friday

Pay:
From $19.00 - $23.00 per hour

Expected hours:
No less than 40 per week

Work Location:

In Person

Qualifications:

• Education:High
  school diploma or equivalent required; associate degree in business administration, accounting, or related field preferred.
• Experience:Previous
  experience in purchasing, scheduling, billing, or a related field;
  experience in the HVAC industry is a plus.
• Skills:
• Proficiency
  in accounting and Microsoft Office Suite (Excel, Word).
• Strong
  organizational and multitasking abilities.
• Excellent
  communication and customer service skills.
• Attention
  to detail and accuracy in record-keeping.
• Strong
  problem-solving abilities and the ability to work independently.
• Bilingual
  is a plus

Key

Competencies:

• Multitasking:Ability
  to manage multiple responsibilities effectively.
• Communication:Clear
  and professional communication with suppliers, customers, and internal teams.
• Organization:Efficiently
  managing schedules, inventory, and billing processes.
• Customer
  Focus:Prioritizing customer satisfaction and resolving issues
  promptly.
• Problem
  Solving:Identifying and addressing issues related to purchasing,
  scheduling, and billing.

This job description outlines the general duties and
qualifications required for the HVAC Purchasing/Billing Coordinator role and
may be subject to modifications based on the company’s specific needs.

Ability to commute to Round Rock, TX 78664

• 401(k)
• 401(k)
  matching
• Company
  Paid – Health Insurance
• Company
  Paid – Basic Life Insurance
• Dental
  insurance
• Vision
  Insurance
• Short-Term
  & Long-Term Disability
• Life Insurance
• Employee
  assistance program
• Paid
  time off