Onboarding Operations Specialist - Travel
Listed on 2026-09-23
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management, HelpDesk/Support, Customer Service Rep -
Business
Customer Success Management, Client Relationship Management
Onboarding Operations Specialist
- Travel Required Onboarding Operations Specialist
- Travel Required Job Description
Onboarding Operations Specialist, Travel Required
Round Rock, TX | 65% Travel | $28 - $32 /hr | Contract
A well established and growing wealth management and financial services organization is hiring multiple
Onboarding Operations Specialists to support advisor firms as they transition onto their platform. This is a fast moving, high-visibility contract opportunity for someone who thrives in a client-facing environment, with a targeted start date of October 5th and strong potential to convert to a full-time role for top performers.
What You'll Do:
- Travel to advisor offices (approximately 65% of the time) to deliver hands-on onboarding training and support
- Serve as the primary point of contact during onboarding engagements, answering operational and account setup questions
- Lead training sessions for advisors and their staff on onboarding workflows and documentation requirements
- Troubleshoot operational issues in real time and elevate complex matters when needed
- Process new accounts, incoming transfers, direct rollovers, and account feature setups
- Review and validate paperwork for accuracy and completeness
- Collaborate with internal teams to ensure smooth account processing
- Maintain accurate client records and respond to advisor inquiries on account and transfer status
What You Bring:
- Approximately 2 years of experience in financial services or a client onboarding role
- Ability to travel 65% of the time throughout the US
- Demonstrable proficiency in MS Office (Word, Excel, Outlook, PowerPoint)
- Strong attention to detail and organizational skills
- Polished, professional presence with excellent in-person client communication
- High school diploma required; college degree in a related field preferred
What's In It For You:
- Ongoing field support alongside experienced senior specialists through year end
- Strong possibility of conversion to a full-time role for high performers
Onboarding Operations Specialist, Travel Required
Round Rock, TX | 65% Travel | $28 - $32 /hr | Contract
A well established and growing wealth management and financial services organization is hiring multiple
Onboarding Operations Specialists to support advisor firms as they transition onto their platform. This is a fast moving, high-visibility contract opportunity for someone who thrives in a client-facing environment, with a targeted start date of October 5th and strong potential to convert to a full-time role for top performers.
What You'll Do:
- Travel to advisor offices (approximately 65% of the time) to deliver hands-on onboarding training and support
- Serve as the primary point of contact during onboarding engagements, answering operational and account setup questions
- Lead training sessions for advisors and their staff on onboarding workflows and documentation requirements
- Troubleshoot operational issues in real time and elevate complex matters when needed
- Process new accounts, incoming transfers, direct rollovers, and account feature setups
- Review and validate paperwork for accuracy and completeness
- Collaborate with internal teams to ensure smooth account processing
- Maintain accurate client records and respond to advisor inquiries on account and transfer status
What You Bring:
- Approximately 2 years of experience in financial services or a client onboarding role
- Ability to travel 65% of the time throughout the US
- Demonstrable proficiency in MS Office (Word, Excel, Outlook, PowerPoint)
- Strong attention to detail and organizational skills
- Polished, professional presence with excellent in-person client communication
- High school diploma required; college degree in a related field preferred
What's In It For You:
- Competitive contract pay
- Paid training in Tempe, Arizona before deployment
- Ongoing field support alongside experienced senior specialists through year end
- Strong possibility of conversion to a full-time role for high performers
MOHR Talent is an equal-opportunity employer and complies with all applicable federal, state, and local nondiscrimination laws. We provide equal employment opportunities regardless of race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, genetic information, military/veteran status, or any other protected status. If you believe you have been discriminated against or have concerns about our compliance, please contact our Human Resources department at
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Job SummaryPublished: 9/18/2026
Type:
Direct…
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