Marriott Austin North - Front Desk Assistant Manager OEM

Address 2600 La Frontera Blvd, Round Rock, TX, 78681

Job Description

At Aimbridge Hospitality, we’re all about creating unforgettable guest experiences—and as our Front Desk Assistant Manager OEM, you’ll be right at the heart of it. Working side‑by‑side with the Front Desk Manager, you’ll help keep the front office running smoothly, making sure every guest is greeted with warmth, efficiency, and a touch of hospitality magic. You’ll help drive room revenue, boost occupancy, and lead the team in delivering service that guests rave about.

If you’re a customer service rockstar with a knack for solving problems and keeping things organized, we’d love to have you on our team!

This position is an overtime eligible manager (OEM), overtime does apply and is calculated accordingly.

• Service with a Smile: You’re the friendly face guests and team members count on. Whether it’s a warm welcome or a helpful hand, you deliver top‑notch service that makes people feel right at home.
• Lead the Way: You motivate, coach, and guide the front desk crew like a pro—keeping standards high, operations smooth, and the vibe positive.
• Problem‑Solving Powerhouse: You spot issues before they become problems and handle guest concerns with calm, quick thinking. Smooth operations? That’s your specialty.
• Master of the Details: From managing room revenue to keeping your look sharp and systems running, you’ve got the financial smarts, organizational skills, and tech know‑how to keep everything on point.

• 2‑year college degree with 3 or more years of related experience, or a 4‑year college degree with at least 1 year of related experience.
• 3‑5 years of progressive experience in a hotel or related field, preferably with supervisory experience.
• Effective in handling stressful, high‑pressure situations while maintaining composure and objectivity.
• Compliance with certification requirements may include Food Handlers, Alcohol Awareness, CPR, and First Aid.

After an initial waiting period, those hired into full‑time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay
  ! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short‑Term and Long‑Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

At Marriott Austin North, we’re passionate about delivering exceptional service and creating memorable experiences for our guests. Located just north of downtown Austin, our hotel provides a welcoming environment for guests, and an exciting, dynamic workplace for team members. We are located just north of Austin near I‑35 and US 183, which provide various public transit routes serviced by Cap Metro.

As part of our team, you’ll be an integral part of delivering the Marriott experience: known for its personalized service, thoughtful amenities, and commitment to making each guest feel valued. Whether you’re working directly with guests, maintaining a clean and comfortable environment, or collaborating with colleagues across departments, your contribution will play a key role in the success of our hotel.

As part of Aimbridge Hospitality, we believe in nurturing professional growth and providing opportunities for employees to shine. If you’re excited about joining a forward‑thinking team that celebrates innovation and personal development, we’d love for you to apply.