Admin, Hospitality ​/ Hotel ​/ Catering, Front Desk​/Receptionist

Help Deliver the Kalahari Experience

At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.

But we’re more than a resort. As a family-owned company, our Promise is simple:
Lead with Love
. This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued.

Through our partnership with charity: water, we’re also committed to bringing clean water to one million people in Africa.

Kalahari Resorts & Conventions is seeking an Administrator for our employee housing. In this role, you will provide administrative support to the Housing Manager, greet and direct housing occupants, answer and respond to calls and emails, prepare statistical reports, correspondence, handle information requests, enforce policies, and maintain property and daily operations. This position also includes basic HR functions and support.

As part of our leadership team, you’ll embody our Promise to Lead with Love
—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You’ll ensure our housing occupants have a safe, comfortable, and well‑managed living environment, allowing them to focus fully on delivering exceptional service.

Pay Rate: $16/hour

• Respond to telephone, email, walk‑in and website contact form inquiries from existing community members, prospective occupants or current occupants, management, vendors, and other constituents.
• Assist with coordinating housing activities and operations to secure efficiency and compliance with company policies.
• Managing incoming students & occupants, ensuring they know the policies & contract.
• Completing daily cleanliness checks, ensuring common areas are up to standard. Working with housekeeping team to ensure standards are consistent.
• Track stocks of office supplies/housing supplies and place orders when necessary.

• Prior administration or hotel experience helpful but not required.
• Good verbal communication and interpersonal skills and confidentiality are a must.
• Ability to maintain own office to include typing, filing, computer, telephone and fax.
• Must be able to work well in an unsupervised setting.
• Must maintain composure and objectivity while under pressure.
• Must be able to write, read, and speak English fluently. Bi‑lingual in Spanish preferred.
• Must be available to work Tuesday – Saturday.

Our team enjoys a comprehensive benefits package, including:

• Career growth opportunities with promotion from within
• 401(k) matching, paid time off, and holiday compensation
• Health, dental, and vision coverage for full‑time associates
• Employee appreciation events, discounts, and perks at all resorts
• Education assistance programs to help advance your career

At Kalahari, we believe the best leaders Lead with Love
—because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.

| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA |

Kalahari Resorts & Conventions is an Equal Opportunity Employer.