More jobs:
Tech Support Pro; Level 1 - Issue Solver & Escalations
Job in
Round Rock, Williamson County, Texas, 78682, USA
Listed on 2026-05-19
Listing for:
Facility Solutions Group, Inc.
Full Time
position Listed on 2026-05-19
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
Facility Solutions Group, Inc. is seeking a Technical Support Representative - Level 1 to provide exceptional tier 1 or tier 2 support in a fast-paced communication center in Round Rock, Texas. The role includes resolving technical issues through various methods and educating customers where necessary. Candidates should possess world-class customer service skills, excellent analytical abilities, and a high school diploma.
Preferred experience includes Help Desk, Energy Management, HVAC, or Electrical backgrounds.
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