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Technical Support Specialist; Tier 1/Customer-Focused
Job in
Round Rock, Williamson County, Texas, 78682, USA
Listed on 2026-05-31
Listing for:
Facility Solutions Group
Full Time
position Listed on 2026-05-31
Job specializations:
-
IT/Tech
Technical Support, IT Support, HelpDesk/Support
Job Description & How to Apply Below
Facility Solutions Group is seeking a Technical Support Representative - Level 1 located in Round Rock, Texas. The role involves providing tier 1/2 support in a fast-paced communication center to troubleshoot and resolve technical issues. Exceptional customer service skills, along with analytical and problem-solving capabilities, are essential for success in this position.
The ideal candidate will have a High School diploma or GED and experience in technical support environments, with an emphasis on customer interactions and effective communication.
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