Technical Support Team Lead – Level 4
Job in
Round Rock, Williamson County, Texas, 78682, USA
Listed on 2026-07-07
Listing for:
Facility Solutions Group, Inc.
Full Time
position Listed on 2026-07-07
Job specializations:
-
IT/Tech
Technical Support, IT Support, Systems Administrator, HelpDesk/Support
Job Description & How to Apply Below
Facility Solutions Group, Inc., located in Round Rock, TX, is looking for a Team Lead, Technical Support Representative - Level
4. This role involves resolving technical issues for clients through various communication channels, while leading and supporting a team of representatives.
The ideal candidate will have strong problem-solving skills and experience in technical service, leading a team effectively, ensuring excellent customer service, and maintaining detailed documentation.
Benefits include support for advanced technology, 401K matching, and opportunities for advancement.
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