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Technical Support Specialist — Tier 1
Job in
Round Rock, Williamson County, Texas, 78682, USA
Listed on 2026-07-24
Listing for:
Facility Solutions Group, Inc.
Full Time
position Listed on 2026-07-24
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Facility Solutions Group, Inc. is seeking a Technical Support Representative - Level 1 to provide tier 1/2 support in a fast-paced environment in Round Rock, Texas.
You will troubleshoot connectivity, installation, and equipment issues, remotely configure client equipment, and escalate when needed. The ideal candidate has world-class customer service skills, strong analytical and problem-solving abilities, and proficiency with remote desktops, G Suite, and OS navigation.
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