Sr. Business Systems Analyst MS Dynamics

Overview

Job Overview

The Business Systems Analyst plays a critical role in advancing the technology strategy, aligning business processes, modern applications, and user needs into a unified, scalable digital ecosystem. This position is responsible for analyzing current workflows, identifying process gaps, and configuring and optimizing business systems such as Microsoft Business Central, D365 Sales, Project Ops, Field Ops and Experlogix CPQ. A core focus is driving automation, standardization, and cross-functional efficiency across all sites and departments.

This requires proactive engagement with business stakeholders and strong documentation capabilities, such as capturing business requirements, creating fit-gap analyses, and diagramming process flows to support scalable solutions. The ideal candidate thrives in a fast-paced, multi-division environment and consistently delivers measurable business value through smarter systems and streamlined processes. This is a unique opportunity to help lead the first full-system application streamline in the construction industry, modernizing connects sales, operations, and customer experience through technology.

Job Title: Business Systems Analyst

Type: Direct Hire

Work Location: Onsite in Round Rock, TX

• Process Improvement & System Optimization:
  Partner with business units to analyze existing workflows, identify inefficiencies, and recommend system-driven improvements.
• Translate operational needs into scalable solutions—ensuring every workflow aligns with the vision of simplicity, clarity, and growth.
• Ensure system changes follow governance protocols and standards for documentation, version control, and approval.

• Lead discovery sessions with users to capture clear business requirements, pain points, and success metrics.
• Document current-state vs. future-state process maps, user stories, and functional specifications.
• Maintain an internal knowledge base of workflows, system customizations, and training materials.

• Act as a liaison between business teams, IT, and external partners to ensure alignment and continuity across systems.
• Collaborate with developers, system admins, and MSPs to test and implement enhancements.
• Work closely with PMO or project leads to support successful rollouts, user adoption, and post-launch support.
• Support onboarding and system integration for newly acquired or merged entities, aligning them to processes and standards.
• Support reporting needs and data quality initiatives in collaboration with Data Analysts and Power BI resources.

• Act as a change advocate who champions cultural values, simplifying complexity, empowering users, and scaling what works.
• Be a change agent and assist with the implementation of a formal change management system to support adoption and long-term success.

• Bachelor’s degree in business, Information Systems, or a related field (or equivalent experience).
• 3–5 years of experience in business analysis, ERP/CRM systems, or process improvement roles.
• Process analysis & optimization – mapping workflows, identifying gaps, and aligning to Company standards.
• Requirements gathering – documenting business needs and translating them for MSP/system developers.
• Change leadership – driving user adoption, training, and communication.
• Data governance – ensuring adherence to golden fields, data quality, and Power BI reporting needs.
• Cross-system alignment – D365 Sales, Project Ops, CPQ, Power Platform, and integrations beyond BC.
• M&A onboarding – helping new entities adopt to Company processes and tools.
• Strong background in business process flow mapping, including…