Cleaner Lead

ISS offers $18.80 per hour – $19.85 per hour for a full-time position. Employees also receive a range of benefits including medical, dental, life and disability insurance, and a comprehensive leave program.

Work hours:

Monday to Friday and weekends, 12:30 pm to 9:30 pm.

The Lead Cleaner oversees daily cleaning tasks of the janitorial team while ensuring assigned areas—offices, commercial spaces, industrial facilities, or institutional buildings—remain clean and orderly. The role collaborates with fellow employees, clients, and all organizational levels, follows written and verbal instructions, and communicates effectively.

• Comply with safety rules, policies, and procedures
• Perform work assignments in a team with other employees
• Solve minor cleaning issues
• Direct special cleaning projects
• Train new employees on cleaning procedures and chemicals
• Follow all company procedures, policies, and rules
• Take direction and respond to supervision
• Communicate with the team, co‑workers, managers, and customers professionally
• Fill in during staff shortage
• Support Cleaning Manager in completing punch‑list items
• Use proper personal protective equipment
• Present a professional appearance and conduct
• Understand reporting systems and the environment

• A solid commitment to the guest experience
• Always remember safety first
• Build respectful relationships with all teammates and guests
• Willingness to take directions from the Cleaning Supervisor/Manager
• Coordinate activities with other internal departments
• Participate in team meetings
• Understand customer service and satisfaction
• Instill trust

• 2+ years of commercial janitorial experience
• Understand that safety is a top priority and comply with all safety rules, policies, and procedures
• Must be a team player and committed to working in a fast‑paced, quality environment
• Demonstrates exceptional customer service skills
• Bilingual (English/Spanish) is a plus

• Direct special cleaning projects
• Support and train new cleaners
• Stock and inventory supply closets
• Vacuuming, dusting, and edging
• Cleaning and stocking restrooms and breakrooms
• Window cleaning
• Empty trash and transport to proper disposal area
• Sweep and mop floors
• Assist Cleaning Manager with day‑to‑day operations
• May perform other duties as assigned

• Stand 33 %, walk >66 %, sit, and use hands to finger, handle, rub, grip, and feel
• Reach above shoulders
• Push/pull and grasp with hands and arms 33‑50 %
• Climb or balance 33 %
• Stoop, kneel, crouch, or crawl 33 %
• Perform repetitive tasks
• Must be able to stand for extended periods of time
• Frequently lift 0‑10 pounds, up to 25 pounds, or occasionally up to 50 pounds
• Must work under pressure and meet time deadlines during peak periods

All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns.

ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.

• Seniority level:
  Entry level
• Employment type:
  
  Full‑time
• Job function:
  Management and Manufacturing
• Industry: Facilities Services