Store Manager, Retail & Store Manager

Benefits

• Bonus based on performance
• Competitive salary
• Health, dental and vision insurance
• Paid time off
• Paid vacation that increases with length of employment
• 401k options
• Fun, clean, family‑friendly environment (no grills or fryers!)
• Respectful, qualified leaders to give you direction
• Flexible scheduling with way less hours than most restaurants (40‑45) so you can have a life outside of work
• Closed on Thanksgiving, Christmas Eve, Christmas, New Year's Eve, closed early on Thanksgiving Eve
• Competitive salary with quarterly bonus potential
• Excellent health, dental, & vision insurance + 401k options
• Opportunity to grow with the company as we open more stores

• Must have 3‑5 years of proven management experience in the food service industry or a leadership role in a related industry.
• Responsible for all store operations and fostering a "run it like you own it" mentality.
• Mentor and grow assistant managers to prepare for promotion opportunities.
• Responsible for communication with the store including but not limited to emails and phone calls and ensure timely responses to all inquiries.
• Maintain a calm demeanor during periods of high volume or unusual events to keep stores operating to standard.
• Display a "customer comes first" attitude by training and holding team accountable for delivering outstanding customer service.
• Manage with the integrity, honesty, and knowledge that promote the culture, values, and mission of Andy’s Frozen Custard.
• Monitor and manage store staffing levels including but not limited to interviewing and hiring, recruiting, onboarding and overseeing training.
• Follow and reinforce Andy's policies and procedures.
• This is an extremely "hands on" position, so must be able to physically work all shifts up front taking care of our guests and staff. Good news: this is not an office job!
• Must be friendly, enthusiastic, and full of energy.
• Must lead by example and uphold high standards of operation in a fast‑paced environment.
• Must be a leader that helps their team grow through constant coaching and feedback.
• Must have reliable transportation to and from work.
• Must be able to work full‑time and have open availability, including late nights, weekends, and some holidays.
• High school diploma or equivalent required.
• Solid employment track record with positive references.

• Constant standing and walking.
• Occasional pushing, pulling, lifting, or carrying up to 55 pounds independently and safely.
• Occasional ascending or descending ladders, stairs, ramps, etc.
• Constant computer, point‑of‑sale register, and specialized equipment usage.
• Frequent, continual, intermittent flexing or rotation of the wrist and spine.
• Constant reaching, turning, and performing precision work around fountain area.
• Constant talking, expressing, or exchanging ideas by means of the spoken word.
• Constant clarity of vision at near and/or far distances.
• Ability to work outside in various weather conditions.

Compensation: $52,000.00 - $65,000.00 per year

Andy's Frozen Custard is an equal opportunity employer.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

At Andy’s Frozen Custard, we don’t just provide jobs; we provide careers! Our employees are taught “the Andy’s way” through our specialized training programs that enable our employees to succeed. At Andy’s, we believe in promoting from within. In fact, many of our store managers started working at Andy’s as store associates. As we continue to expand our company, the opportunities available are growing as well.

Apply today to become a part of the frozen custard legacy we are creating!