Assistant Spa Manager

Assistant Spa Manager

Hand & Stone Massage & Facial Spa | Austin Area - North

Lead a Team. Grow a Business. Make an Impact.

Are you a natural leader who thrives in a fast-paced environment? Do you love coaching teams, creating exceptional guest experiences, and driving results?

At Hand & Stone Massage and Facial Spa, we're looking for an Assistant Spa Manager who is ready to take the next step in their leadership career. You'll partner with the Spa Manager to lead a high-performing team, support daily operations, and help create a positive, energetic culture where both team members and guests thrive.

This is more than a management position—it's an opportunity to build a career with a growing company that invests in its leaders.

• Help lead the day-to-day operations of a busy, successful spa
• Coach, develop, and motivate a team of Spa Associates to achieve sales and service goals
• Deliver an exceptional guest experience from check-in to check-out
• Support membership growth and retail sales through confident coaching and leadership
• Assist with scheduling, payroll, inventory, reporting, and administrative responsibilities
• Ensure smooth daily operations while resolving guest and team concerns professionally
• Maintain a welcoming, organized, and positive spa environment
• Partner with the Spa Manager to build a culture of accountability, teamwork, and excellence

• Leadership or management experience in retail, hospitality, wellness, or a customer-focused environment
• A passion for coaching people and helping teams succeed
• Strong sales mindset with the ability to inspire performance
• Excellent communication and organizational skills
• Comfortable multitasking in a fast-paced environment
• Experience with scheduling or booking software is a plus
• Ability to balance coaching, accountability, and daily operational responsibilities
• Flexible availability, including evenings, weekends, and holidays
• An appreciation for health, wellness, massage therapy, and skincare

• Medical, Dental & Vision Insurance
• 401(k)
• Supplemental Insurance
• Paid Vacation
• Flexible Scheduling
• Employee Discounts on Spa Services & Retail Products
• Employee Referral Bonus Program
• Rewards & Recognition Programs
• Career growth opportunities with an expanding organization

If you're passionate about leading people, delivering outstanding customer experiences, and building a successful team, we'd love to meet you.