Host, Restaurant​/Food Service, Server​/Wait Staff

Description

Qualifications

• Previous hosting experience preferred
• Excellent oral communication skills
• Positive interpersonal skills
• Must speak English fluently and be able to write in basic English
• Food Handlers Card

A Day In The Life

The Hostess or Host is responsible for providing a friendly, warm, and positive first impression to our guests. They will greet customers as they enter the restaurant, take their reservations or put them on a waiting list, provide them with menus and show them to their seats. They may also handle phone calls and customer queries about the restaurant and menu and assist various restaurant staff when necessary.

• Greeting guests as they enter and putting them on a waiting list as necessary.
• Providing guests with menus and answering any initial questions.
• Seating guests at tables or in waiting areas.
• Assign guests to tables they prefer while keeping table rotation in mind so that servers receive the correct number of customers.
• Engaging with guests to ensure they're happy with food and service.
• Responding to complaints and helping to resolve them.
• Answering phone calls, taking reservations and answering questions.
• Knowledge of the menu.
• Helping out with other positions in the restaurant as needed.
• Providing excellent customer service.

Who We Are

No one would have pegged the two brothers from a hard-working, blue-collar area of Detroit for restaurant owners, but that's exactly what they are. The pizza at Via 313 is inspired by traditional Detroit-Style pies (Cloverleaf, Buddy's, Loui's, Niki's) and the best traditional pizzas in the region.

We are committed to creating a rare culture that allows for creative thinking, learning, and growth opportunities.