Seasonal Teammate NBA Playoff ; Retail Associate

Rally House is a specialty retail store that carries all things local. We are looking for people who enjoy working for a growing organization, as we currently operate 300+ stores nationwide with many more to come. The role is to support the success of the store by delivering a welcoming and engaging experience for guests while completing daily tasks with care and consistency.

• Exclusive store discount
• Flexible PTO
• 401k match
• Parental leave
• Paid holidays
• Continued development opportunities

The Teammate supports the success of the store by delivering a welcoming and engaging experience for guests while completing daily tasks with care and consistency. This role contributes to sales, merchandising, and operations through strong teamwork, attention to detail, and a willingness to take initiative. The Teammate helps create a positive store environment and represents the Rally House brand with energy and professionalism.

• Social:
  • Brings energy and enthusiasm to interactions with customers and teammates.
  • Initiates conversations, builds connections, and helps create a fun, welcoming environment.
• Customer Centric:
  • Puts the customer first in every interaction.
  • Listens to understand needs, offers helpful recommendations, and takes ownership of creating a great experience.
• Action Oriented:
  • Takes initiative and gets things done.
  • Sees what needs to be done and acts without waiting to be asked.
  • Maintains urgency and follows through on commitments.

• People:
  • Demonstrate Rally House values through positive teamwork and engagement with peers.
  • Seek feedback and apply coaching to improve performance.
  • Actively participate in training and skill drills to build service capability.
  • Contribute to a welcoming, energetic, party atmosphere.
• Operations:
  • Complete assigned tasks accurately and on time.
  • Follow playbooks, loss prevention and safety guidelines consistently.
  • Report operational issues, shortages, or concerns to leadership.
  • Build working knowledge of store systems and daily processes.
• Merchandising:
  • Execute merchandising tasks as directed (folding, hanging, replenishment, recovery).
  • Support floor moves and transitions under leadership guidance.
  • Maintain clean, organized fixtures and back‑of‑house areas.
  • Protect brand standards through attention to detail.
• Service:
  • Deliver a welcoming, energetic customer experience using the Party model.
  • Engage customers, identify needs, and recommend products.
  • Resolve basic customer issues and escalate when needed.
  • Represent Rally House with enthusiasm and professionalism.
• Results:
  • Contribute to daily sales goals through service behaviors.
  • Support promotions, launches, and event execution.
  • Take ownership of personal performance metrics (conversion, UPT, AT).

• Ability to work effectively in a fast‑paced, team‑oriented environment.
• Clear and effective communication skills.
• Enthusiastic attitude with a passion for sports and retail.
• Time management skills with the ability to prioritize tasks.

• Must be at least 16 years of age.
• Previous customer‑facing experience preferred.

• Must be able to stand and walk for extended periods of time.
• Ability to lift up to 50 pounds.
• Ability to bend, reach, and climb ladders.

$14.50 - $16.50