Temporary Sales Support Associate
Listed on 2026-06-05
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Retail
Customer Service Rep, Retail Sales, Retail Associate/ Customer Service, Retail Support
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive, courageous spirit of our hometown, we make beautiful, lasting pieces that empower you to be yourself.
Key Responsibilities- Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
- Serve as a brand ambassador internally and in the local market; support social media engagement.
- Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
- Suggest add‑on products, promote gift cards, and capture customer information where permitted.
- Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
- Manage stock levels, replenish sales floor, and execute visual merchandising updates.
- Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed.
- Maintain housekeeping standards and adhere to Loss Prevention guidelines.
- 1+ year of previous retail experience (cashier, stock, sales, etc.), preferably in a luxury retail service environment.
- Current knowledge of fashion trends and market competition.
- Knowledge of cash register systems, basic computer skills (iPad/laptop, Mobile POS, internet), use of walkie‑talkie, and ability to read price and product release sheets.
- Strong attention to detail and organizational skills.
- Ability to multitask in a fast‑paced environment.
- Excellent communication and customer service skills.
- Strong English language proficiency.
Ability to work a flexible schedule to meet business needs—including nights, weekends, peak busy season, and high‑traffic retail days (including, but not limited to, public holidays).
Physical RequirementsAbility to lift at least 25 lbs. regularly (up to 50 lbs. occasionally), and to climb, bend, kneel, and maneuver on the sales floor and in the stockroom.
Base Pay Range$15.00 – $19.50
BenefitsMedical insurance, dental insurance, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, and tuition assistance.
Equal Employment Opportunity StatementCoach is an equal‑opportunity and affirmative action employer. All employment decisions are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position and are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally recognized protected basis.
Americanswith Disabilities Act (ADA)
Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at or e
Additional InformationWant to know more about working at Coach? Explore our website or connect with us for full details.
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