Inside Sales Representative

Inside Sales Representative

Arrow Exterminators is looking to hire a full-time Inside Sales Representative to sell additional services to existing and former customers by phone. They will also provide administrative support to service centers by answering phones, scheduling services, and managing payment data. This position requires exceptional customer service and is also required to meet daily call volume standards. This position earns an hourly rate plus commissions.

• generous time off
• 11 paid holidays
• 401(k) with company match, Roth IRA
• medical, dental and vision insurance
• high deductible HSA
• telemedicine
• disability, cancer, and accident insurance
• health & wellness suite
• company-paid + additional, optional, life insurance

We have been a family-owned and operated business since 1964. Over the years, we have grown rapidly and now service 12 states. To ensure quality and customer satisfaction, we have several offices in each state to offer a personalized approach. Ranked by revenue, Atlanta-based Arrow Exterminators is the sixth-largest pest and termite control company in the United States. We instill family values in the culture to create a welcoming environment and a successful company.

We attribute our success to passionate, highly trained team members who are committed to protecting everyone's quality of life.

In this position, you will influence and educate customers on services that best benefit their needs and enroll them in those services. You will partner with Outside Sales by generating leads and appointments through telephone conversations. You will participate in lead‑generating programs created by the corporate Inside Sales Department and be coached by regional training managers. Your data entry skills will document interactions and call activity in our customer relations management system.

In addition to outbound calls, you will support the administrative team by answering inbound calls for scheduling, billing, or problem resolution.

• Previous customer service experience, preferred
• Excellent telephone skills
• Basic computer skills
• Ability to pass and maintain state regulatory agency‑required licensing/certification exams
• Able to pass internal technical exams
  
  High school diploma or equivalent
• Able to work a 40‑hour (minimum) work week
• Willing to work minimal overtime as needed

If you feel that you would be right for this position, please fill out our initial 3‑minute, mobile‑friendly application so that we can review your information. We look forward to meeting you!

(The job description is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job, nor is it intended to limit opportunities for necessary modifications).

Arrow Exterminators as a Pest Vets Company is committed to hiring and participating in acts of service for Veterans and active‑duty members of the U.S. Military.

Arrow Exterminators is a Drug‑Free Workplace and performs Pre‑employment Drug Screens and Background Checks on all employees.