Counter Salesperson​/vendedor De Mostrador

Counter Salesperson / Vendedor de Mostrador

Location: Round Rock, TX

Are you outgoing and value customer service? Are you knowledgeable and service-oriented? Do you have the determination to close sales and build lasting relationships with new and existing customers? If so, we'd like you to join our team as a Counter Salesperson
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• Confidently assist customers who purchase and/or pick up merchandise at the Profit Center.
• Accurately process and fill Sales Orders generated at the sales counter.
• Attract and retain customers.
• Work with the PCM to establish revenue and margin targets.
• Verify the Pick Ticket ship date is the date the material is picked up by the customer, update accordingly, and obtain customer signature before releasing material.
• Provide customers with reliable information regarding product specifications, pricing, and availability.
• Keep the counter area and merchandise displays clean, neat, current, stocked and safely displayed.
• Ensure security and control is upheld at this primary point of customer contact.
• Communicate to the Profit Center Manager and Credit Manager any changes in a customer's business that might cause a credit risk.
• Process cash sale returns and refund paperwork in accordance with Company policy and procedure.
• Inform supervisor of inventory levels or stock depletions that could impact customer service levels.
• Assist co-workers in servicing customers, including answering incoming calls, stocking merchandise in the warehouse, and pulling orders for delivery.
• Successfully complete required safety and compliance training programs as assigned.
• Perform other reasonably related duties as assigned by immediate supervisor and other management as required.

• 1+ years' experience in customer service or counter sales; contractor sales preferred.
• Knowledge of products sold in the Profit Center.

• Demonstrate outstanding customer service, verbal communication, and generous listening skills.
• Keep an up-to-date and comprehensive knowledge of products; be able to suggest associated products for purchase.
• Be able to build and maintain a positive working relationship with customers, vendors and co-workers.
• Be able to ask probing questions to understand customer needs, overcome objections by recommending profitable solutions, and ask for the order.
• Know of, be able to apply and practice safety precautions in a warehouse and material handling environment.
• Be able to learn to operate warehouse material-handling equipment.
• Be able to learn to operate and demonstrate hand tools.
• Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals.
• Be able to learn and operate the computer related systems used to process orders.
• Read, write, speak, and understand English and Spanish.

Ubicación: Round Rock, TX

¿ Es usted extrovertido y le gusta el servicio al cliente?
¿ Tiene conocimientos y está orientado al servicio?
¿ Tiene la determinación de cerrar ventas y construir relaciones duraderas con clientes nuevos y existentes? Si es así, nos gustaría que se una a nuestro equipo como vendedor de mostrador.

• Atenderá con confianza a los clientes que compran o recogen la mercadería en el Centro de Ganancias.
• Procesará y completará con precisión los pedidos de venta generados en el mostrador de ventas.
• Atraerá y conservará a los clientes.
• Trabajará con el PCM para establecer objetivos de ingresos y márgenes.
• Verificará que la fecha de envío del comprobante para recogerlo sea la fecha en la que el cliente retira el material, lo actualizará según corresponda y obtendrá la firma del cliente antes de entregar el material.
• Proporcionará a los clientes información confiable sobre las especificaciones, precios y disponibilidad del producto.
• Mantendrá el área del mostrador y las exhibiciones de mercadería limpias, ordenadas, actualizadas, abastecidas y exhibidas de forma segura.
• Se asegurará de que se mantenga la seguridad y el control en este punto principal de contacto con el cliente.
• Le comunicará al gerente del Centro de Ganancias y al gerente de crédito cualquier cambio en el negocio de un cliente que…