Service Technician: Rare Skills. Specialty Coffee. Career

Service Technician:
Rare Skills. Specialty Coffee. Real Career. About this position

Great coffee starts long before the first shot pulls.

It starts with a machine that's been properly serviced, accurately diagnosed, and carefully maintained. That's where we come in — and where you come in.

Caffeinated Coffee Repairs keeps commercial coffee equipment running for cafes, hotels, and hospitality businesses across the South-Central and Pacific Northwest United States. We're looking for a field technician who takes that responsibility seriously — someone who's handy, curious, and clear-headed under pressure.

You'll run two to three service calls per day at commercial accounts. The work is hands‑on and technical:

• Using a multimeter to measure voltage, resistance, capacitance, and continuity
• Reading electrical and hydraulic diagrams to isolate faults
• Identifying outlet types and plumbing thread sizes, building adapters when the job calls for it
• Disassembling and reassembling components with precision and care
• Pulling part numbers from diagrams and manufacturer documentation
• Writing detailed, professional service notes with accurate findings — no errors, no slang
• Tracking time and managing digital tickets through Service Titan
• Walking customers through your findings in language they can actually understand
• Tasting coffee post‑repair to confirm the machine is producing correctly

Some experience with hands‑on repair work is required — electrical, plumbing, mechanical, or general project work around the house. You don't need formal credentials, but you do need to know your way around a multimeter before day one. A valid driver's license, clean driving record, ability to lift 75 lbs, a reliable smartphone, and a secure address for parts deliveries via Fed Ex and UPS are also required.

You won't be doing this alone. A dedicated team manages scheduling, dispatch, and back‑office support including estimates and invoicing for large and enterprise accounts. Inventory is tracked digitally and reordered automatically — though you'll assist with parts receiving and inventory counts. Basic vehicle confidence is expected — things like handling a flat tire or dropping the vehicle off for scheduled maintenance.

Once you complete training, you'll receive a company vehicle and start each day from home — no daily office visits.

• $20–$25/hour based on experience and certifications
• Expected hours: 30–60 per week
• Medical, dental, and vision coverage — available within 90 days
• 401(k) with company match and paid time off
• Company vehicle provided after training
• Long‑term career development in a specialized, growing field
• Military friendly and equal opportunity employer