Software Engineer II

WHO WE ARE:

Trellis Company is a nonprofit 501(c)3 corporation focused on helping people leverage the power of post-secondary education and learning to improve their quality of life and the communities where they live.

For more than 40 years Trellis has served as a student loan guarantor, helping to provide trusted guidance and services that help student borrowers successfully repay their federal loans. In addition to pioneering several technologies and services along the way, we have invested in improving student success programs through numerous grants to colleges, universities, and research groups.

Today we have expanded our services beyond higher education to include working with employers and community organizations who are focused on aligning the dreams, goals, and skills needs of employees and employers. Connecting these resources and learning pathways together with our expertise in improving student outcomes helps us all to create better and more predictable futures for those we serve.

As we move into the future, we’re drawing on our history, branching into new sectors beyond student loans, and delivering the same level of exceptional care and service that our customers have come to depend on. We remain invested in the success of students and higher education institutions. This combination of stability and vision creates a unique intersection: a startup environment at a company that also has a stable foundation, resulting in an opportunity for the right candidate to help shape our company's future.

This is an exciting time to join the Trellis team!

The position is hybrid, two days weekly required in office. Office location is Round Rock, Texas.

Software Engineer II is a member of the Distributed Applications team with primary responsibility to work on development and maintenance of web, mobile, AIML and legacy applications. Software Engineer II uses technologies and application development tools to develop, test, implement, and maintain in-house applications. This role works with Solution Architects and internal business partners to analyze business requirements, participate in design sessions and develop application features, perform quality reviews of project deliverables and maintenance work that is being implemented.

The Software Engineer II will also assist with researching problems and requests as well as debug, and correct production problems.

The position incumbent is expected to perform the following essential duties and responsibilities with reasonable accommodation.

• Participate in the design, implementation, and testing of features for various products.
• Work in a team-oriented environment with flexibility to work independently.
• Consult with application development team on software products and development methodologies.
• Assist with software solutions by studying information needs, conferring with users, and studying systems flow, data usage, and work processes.
• Provides information by collecting, analyzing, and summarizing development and service issues.
• Develop test scripts for Quality Assurance of the software product using appropriate tools and automate tests execution.
• Actively participate in peer code reviews, application standards and application performance reviews to improve the quality of software products. Assist the application design team with accomplishing tasks related to the development of new software to streamline business processes.
• Assist with new and alternate solutions to improve existing processes and procedures.
• Provide clear instructions explaining how the software works to the customer and be available to answer any questions that may arise.
• Conduct research on new products and tools that may assist customers’ business needs.
• Test software applications for efficiency and identify any bugs and propose fixes.
• Efficiently identify and resolve issues that arise during the design, testing and maintenance processes using problem-solving skills.
• Participate in team meetings, requirements analysis, design meetings, and code reviews.
• Participate in training and other learning opportunities to ensure compliance and…