Maintenance Specialist - Meter Services

Job description statements are intended to describe the general nature and level of work being performed by employees assigned to this job title. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required.

Applicants must complete all sections of the employment application. Applications with missing, incomplete, or unclear information will be considered incomplete and may not be reviewed further.

• Reads water meters; locates and uncovers buried meters; cuts off meters for non‑payment and reconnects service when payment is made.
• Connects new service when necessary and disconnects service when customer moves.
• Shuts off water for customers in case of emergency situations and restores service after repairs are completed.
• Notifies customers of any detected leaks.
• Maintains water meter and radio read systems, which includes cleaning out meter boxes, raising and leveling meter boxes, fixing leaks when encountered, marking meter location on curb, repairing broken wire connections, replacing broken or damaged parts and uncovering meter boxes.
• Runs diagnostics to ensure meters and electronics are functioning correctly; ensures all warranty work is completed and warranty parts are sent back to manufacturer for replacement; keeps a running inventory to ensure an ample amount of stock is always on hand.
• Maintains weekly, monthly, and yearly reports to ensure high standards and outcomes are met; supervisor determines parameters and sets goals accordingly.
• Performs other duties as assigned. Regular, reliable, and non‑disruptive attendance is essential, as is the ability to create and maintain professional, harmonious working relationships with others.

• High School Diploma or GED. No experience required. Construction or water meter experience is preferred.
• Ability to follow written and oral instructions, such as completing work orders; fill out daily reports and checklists for determining progress; read and understand labels on equipment, chemicals, reports and memos; use math to calculate water usage when questioned by customers in the field.
• Ability to interact and get along with other crew members and the general public.
• Ability to follow safety procedures.
• Some knowledge of geography of the City including major streets and landmarks.

• Must reside within a 30‑minute response time from the City Hall Building; employees will have six (6) months from their employment date to relocate.
• Will be subject to covering/handling first‑call or back‑up call when assigned.
• Valid Class “D” water distribution license or the ability to obtain one within the City’s six‑month probationary period.
• Valid driver's license required. Must have and maintain a good driving record in accordance with the driving standards as established by the City of Rowlett. Must report all traffic citations to his/her departmental Director or designee within two working days of receipt.
• Must be able to stand, walk on uneven terrain, asphalt, concrete, water, mud, rock and frequently work in mud which may be knee‑deep; lift tools and equipment weighing from 50‑75 pounds; reach, bend, twist, kneel, crouch, climb and balance to use equipment, and access elevated work sites. Exposed to extremes in outdoor temperature, inclement weather, loose or stray animals, stinging insects, and other environmental hazards.

The City of Rowlett is proud to support a healthy work/life balance by offering a 4‑day work week, with standard business hours of 7:30 a.m. to 5:30 p.m., depending on departmental schedules.

We offer a comprehensive benefits package that includes vacation, holiday, and sick leave, along with medical, dental, vision, prescription drug coverage, life insurance, AD&D, and long‑term disability insurance.

To support our employees’ long‑term financial goals, the City participates in the Texas Municipal Retirement System (TMRS), featuring a generous 2:1 match.

For a more detailed overview of our benefit package, please visit our Benefits Page.