Continuous Quality Improvement Specialist; CQI Specialist

Continuous Quality Improvement Specialist

Join our team and make a meaningful difference for children, adults, and families in our community. If you're a compassionate, dedicated, and highly skilled person who's been looking for a role where your ideas are heard, your work has visible impact, and your professional and personal growth is valued, consider building your future with us.

Person County Department of Social Services is seeking a dedicated and detail-oriented Continuous Quality Improvement Specialist (CQI Specialist) to join our Adult Services team. This professional position plays a vital role in strengthening service delivery, enhancing program outcomes, and ensuring compliance with Federal and State regulations that support vulnerable individuals and families throughout the community. The CQI Specialist is responsible for evaluating service quality and identifying opportunities for continuous improvement through data analysis, case reviews, quality assurance activities, staff support, and training initiatives.

This position works collaboratively with leadership and program staff to assess operational effectiveness, promote best practices, and ensure adherence to applicable laws, policies, and procedures within Adult Services programs. This position operates with a high degree of independence under limited supervision and reports directly to the Assistant Human Services Director. The work schedule is Monday through Friday from 8:30 a.m. to 5:00 p.m., with a one-hour lunch break.

Occasional evening, early morning, or after-hours work may be required to support trainings, audits, meetings, or other departmental needs.

The starting salary will be determined with consideration given to both the candidate's educational background and relevant work experience.

Must possess a valid driver's license and have an acceptable driving record per County policy.

This is a non-exempt position working 37.5 hours weekly/1950 hours annually.

Cover letter, resume and transcripts required to apply. A copy of the official college transcript added as an attachment is acceptable for the application process, but if an applicant is selected for an interview, he/she will be required to bring an official college transcript to the interview.

Person County Government offers a wide range of employee benefits for full-time employees. Employee Benefits NC STATE RETIREMENT SYSTEM Employee contributes 6% of pre-tax salary and county contributes 14.39% for county employees and 16.08% for law enforcement effective 7/1/2024. EMPOWER 401K & 457 County contributes 5% of your salary into the 401k and you can contribute up to 80% of your compensation or up to $17,500.

No county contribution for part-time PAID LEAVE ANNUAL LEAVE 0-2 years - 12 days per year 3-4 years - 15 days per year 5-9 years - 17 days per year 10-14 years - 20 days per year 15-19 years - 22 days 20+ years - 25 days per year SICK LEAVE 12 days per year HOLIDAYS 12 paid holidays per year PARENTAL LEAVE 30 paid days of new parent leave VOLUNTEER LEAVE Up to 24 hours of paid time off per fiscal year to volunteer with a public educational institution or non-profit organization.

WELLNESS DAY 1 day per year PAY PROGRAM MERIT INCREASES – Annual increases based upon performance (up to 3%) LONGEVITY PAY (Part-time & full-time) Based on years of service 1 year, but less than 5 years -.50% of annual salary 5 years, but less than 10 years - 1% of annual salary 10 years, but less than 15 years - 2% of annual salary 15 years, but less than 20 years - 3.25% of annual salary 20 years, but less than 25 years - 4.5% of annual salary 25 years or more - 5.75% of annual salary TUITION REIMBURSEMENT PROGRAM Employees may be reimbursed for eligible expenses up to a total of eight hundred dollars ($2,500) per fiscal year CERTIFICATIONS 1.5% salary increase per advanced certification pertaining to the job DIRECT DEPOSIT Person County Government employees are paid bi-weekly with Direct Deposit WELLNESS PROGRAMS COUNTY EMPLOYEE GYM $25 membership fee per year for full-time or $50 for part-time public safety employees at the Sheriff's Dept.

or EMS whose position requires you to be "fit for duty". WALK OR WORK OUT PROGRAM The County allows employees to be physically active three times a week for 45 minutes PERSON COUNTY SAFETY Person County is committed to conducting all operations as safely and efficiently as possible. The safety of all employees and the general public, both inside and outside our facilities, is of great importance and one of our major goals.

INSURANCE HEALTH INSURANCE – HSA - CIGNA - (County contributes $1,200 to HSA account - pro-rated by insurance effective date) Employee - $0.00/month Employee + 1 child - $217.80/month Employee + children - $283.14/month Employee + spouse - $806.95/month Family - $1,062.86/month HEALTH INSURANCE – TRADITIONAL PLAN – CIGNA Employee - $54.45/month Employee + 1 child - $435.60/month Employee + children - $522.72/month Employee + spouse -…