Scheduling Coordinator

At Packard Dental, we are building a positive, growth-minded team that genuinely cares about patients and each other. We are looking for a highly organized, dependable, and friendly Scheduling Coordinator to help keep our office running smoothly while creating an exceptional patient experience.

This position is ideal for someone who thrives in a fast-paced environment, communicates confidently, and enjoys helping people feel welcomed and cared for.

• Schedule and confirm patient appointments efficiently
• Manage hygiene and doctor schedules to maximize productivity
• Handle incoming phone calls with professionalism and warmth
• Help fill openings and reduce schedule gaps/cancellations
• Coordinate treatment appointments and follow-up visits
• Communicate clearly with patients regarding appointments and office policies
• Work closely with the front office and clinical team to maintain smooth daily flow
• Maintain accurate patient information and appointment notes in Eaglesoft
• Assist with patient check-in/check-out as needed
• Support office goals related to scheduling efficiency and patient retention

• Dental office experience preferred
• Experience with Eaglesoft is a major plus
• Strong communication and customer service skills
• Organized, detail-oriented, and dependable
• Positive attitude and team-player mentality
• Ability to multitask and stay calm under pressure
• Comfortable learning new systems and processes
• Growth-minded and coachable

We want someone who:

• Loves helping people
• Takes initiative and ownership
• Can adapt to change and growth
• Works well with a team
• Brings positive energy to the office
• Wants to be part of a healthy, supportive culture

Part-time or full-time options may be available depending on experience.