Security Officer

Job Summary

Responsible for maintaining a safe and peaceful environment for all individuals on hospital property. Under general supervision and following standardized policies and procedures, the security officer is responsible for maintaining a secure and orderly environment and protecting the grounds and off‑site buildings for Corewell Health, including the safety of all employees, visitors, and patients. This position may require Armed Security Officers to obtain Public Act 330 certification and to be able to arrest for misdemeanor offenses;

officers must complete the Michigan State Police PA 330 certification requirements.

• Patrol the campus on foot, in vehicle, or on bike as assigned, unlocking doors and providing motor assistance as needed while remaining observant to suspicious activities and security violations.
• Accept and perform various duties at assigned posts and assist patients, visitors, and employees. Enforce the hospital’s rules, regulations, and policies as appropriate.
• Assist the Security Operations Center by monitoring phones, alarms, cameras, and radio traffic.
• Provide statistical safety and security reporting to internal customers and senior management regarding performance, improvement strategies, and compliance issues.
• Complete assigned or self‑generated reports or logs daily on all activities, irregularities, and investigations; log all calls and lost articles. Send reports to managers and executives.
• Investigate suspected crimes on the hospital grounds and in off‑site locations; prepare reports, evaluate pertinent data and other documentation; cooperate with law enforcement on complaints.
• Provide security escorts and other assistance to employees, visitors or patients as conditions warrant for safety or as assigned.
• Respond to routine inquiries and direct visitors to appropriate areas, preventing unauthorized access to restricted areas.
• Use proactive non‑violent verbal de‑escalation skills to neutralize volatile situations involving patients, staff, and visitors.
• Assist nursing staff with physical management/ restraint of patients as ordered by a physician.
• Use defensive tactics and the approved MCOLES force continuum if necessary to safeguard lives and well‑being of staff, patients, and visitors.
• Possess, carry, and utilize Conduit Electronic Weapons, tasers, and other weapons in conjunction with the MCOLES force continuum as determined by Corewell Health policy.
• Provide CPR or first aid in the event of a medical emergency on the grounds or in public areas until trained medical staff can arrive from the Emergency Department or local fire department, per EMTALA law.
• Assist Emergency Department staff with Hazmat/Decontamination procedures, including donning and doffing of PAPR’s/Tyvek suits and maintaining order in the decontamination area.
• Report and respond to incidents of fire and/or safety hazards.
• Inspect firefighting apparatus, extinguishers, and assist with scheduled fire, disaster, and other emergency drills.
• Release patient remains to appropriate agencies or funeral homes.

• Diligently and appropriately exercise Police Authority to arrest for both felonies and misdemeanors on Corewell Health property under Michigan Law (PA 330).
• Diligently and appropriately exercise citation/ticket writing and ordinance enforcement authority under Michigan Law (PA 330) and local city ordinances.

• High School Diploma or equivalent.
• Minimum of two to three years’ law‑enforcement related work experience as a police officer, hospital security, corporate security, reserve police officer, or military police.
• Ability to take charge and direct others in emergencies or other dangerous incidents.
• Electronic Control Devices (ECD) use – requires approval and authorization by the Director; requires a current Carry Pistol License (CPL) and successful completion of the specialized Taser Training Course.
• Driver’s License (MI) at time of hire.
• Certification in Basic Life Support (BLS) – AHA (90 days).
• Certification in Automated External Defibrillator (AED).
• Certification in First Aid – AHA (90 days).

• Graduation from…