Licensing and Intake Supervisor

Position Details

Job Title:

Foster Care Licensing and Intake Supervisor

Reports To:

Program Manager

Status:
Full-Time

FLSA Status:
Exempt

To provide expert, comprehensive services in southeastern Michigan that strengthen children, adults, and families impacted by abuse and neglect, autism, developmental disabilities, and mental health challenges so they are successful in their communities.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and /or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Foster Care Licensing and Intake Supervisor’s primary responsibilities include supervising the licensing specialists in regard to all licensing activities, as well as the recruitment and retention of foster homes.

• Reviews and approves all reports and recommendations issued by the licensing specialist.
• Reviews and approves all placement searches and matches.
• Reviews and approves case initiating paperwork and assessments.
• Oversees special evaluation of foster homes and determines compliance with agency and state policies.
• Develops and implements plans for recruitment and retention of foster families to meet the needs of the program.
• Supervises up to 5 Social Services staff (licensing specialists).
• Conducts regular individual supervision sessions and unit meetings.
• Participates in Family Team Meetings as required, and any other case conference as deemed necessary for the department.
• Assists with emergency situations by covering shift(s) as necessary.
• Performs other duties as assigned.

• Use of personal vehicle as needed with mileage reimbursement.
• Proficient in Microsoft Word, Outlook, and Excel.
• Excellent oral and written communication skills.
• Ability to provide culturally competent services that shows sensitivity to the service population’s cultural and socioeconomic characteristics.

• Customer Service – regularly respond to customers in a courteous and timely manner with focus on providing quality services.
• Job Knowledge – demonstrate mastery of basic principles, techniques, and skills related to job, consistently applying technical and procedural competence.
• Professionalism – consistently present a positive image of self and the agency, operating with integrity and credibility.
• Planning & Organization of Work – reliably demonstrate time management skills through advance planning in order to deliver high quality work product within deadlines.
• Relationship / Leadership – exhibit ability to develop cooperative relationships based on mutual respect and trust, treating others fairly, consistently listening, openly and actively encouraging others to express candid and differing views.
• Judgement & Problem Solving – show ability to review facts and information using sound judgment to arrive at the most effective solution and when appropriate seek supervisory assistance.
• Quality & Accuracy – consistently present work product that is thorough, accurate, and effective in accomplishing intended purpose of assignments.
• Initiative & Independence – demonstrate ability to effectively complete work tasks with minimal direction from supervisor and take initiative to increase effectiveness of work and that of the department.
• Reliability / Dependability – exhibit consistency in performance and reliably follows through on tasks and assigned responsibilities.
• Temperament – maintain emotional control, a positive perspective, and effectively respond to stress on the job.

• Bachelor’s degree from an accredited college or university in a human behavioral science and three years of experience as a social service worker in a child welfare agency, a child caring institution, or in an agency performing a child welfare function. Licensing experience preferred. Master’s degree preferred.
• Valid Michigan Driver’s License, appropriate insurance and use of own vehicle.
• Must be able to attend and…