Foster Care Case Aide

Child & Family Services – Foster Care Case Aide

Job Title:

Foster Care Case Aide

Reports To:

Foster Care Supervisor

Status:
Full-Time

FLSA Status:
Non-Exempt

To provide expert, comprehensive services in southeastern Michigan that strengthen children, adults, and families impacted by abuse and neglect, autism, developmental disabilities, and mental health challenges so they are successful in their communities.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and /or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The primary responsibility of a Foster Care Case Aide is to assist the foster care department in serving children, families, and foster families.

• Assists with monitoring birth and family visits at the agency or in the community.
• Assists with transporting consumers
• Assist foster care staff with emergency situations that may require providing services during evening and weekend hours.
• Assists with record keeping and filing for the foster care department.
• Assists with providing front desk support services.
• Assists with participating in recruitment and retention events.
• Performs other duties as assigned.

• Must be able to work a flexible work schedule that allows for support to consumers during non-typical business hours.
• Experience working in an environment that cares for others.
• Must be computer literate.
• Excellent oral and written communication skills.
• Ability to provide culturally competent services that shows sensitivity to the service population’s cultural and socioeconomic characteristics.

• Customer Service – regularly respond to customers in a courteous and timely manner with focus on providing quality services.
• Job Knowledge – demonstrate mastery of basic principles, techniques, and skills related to job, consistently applying technical and procedural competence.
• Professionalism – consistently present a positive image of self and the agency, operating with integrity and credibility.
• Planning & Organization of Work – reliably demonstrate time management skills through advance planning in order to deliver high quality work product within deadlines.
• Relationship / Leadership – exhibit ability to develop cooperative relationships based on mutual respect and trust, treating others fairly, consistently listening, openly and actively encouraging others to express candid and differing views.
• Judgement & Problem Solving – show ability to review facts and information using sound judgment to arrive at the most effective solution and when appropriate seek supervisory assistance.
• Quality & Accuracy – consistently present work product that is thorough, accurate, and effective in accomplishing intended purpose of assignments.
• Initiative & Independence – demonstrate ability to effectively complete work tasks with minimal direction from supervisor and take initiative to increase effectiveness of work and that of the department.
• Reliability / Dependability – exhibit consistency in performance and reliably follows through on tasks and assigned responsibilities.
• Temperament – maintain emotional control, a positive perspective, and effectively respond to stress on the job.

• High School Diploma or GED;
  Associate’s Degree or special training a plus.
• Valid Michigan Driver’s License, appropriate insurance and use of own vehicle.

• Works in an office environment and in the community as needed.
• Non-traditional hours occur often due to the need for evening and weekend visitation and trainings, as well as accommodation of foster parent’s schedules.
• Possible stressful environment working with families and court system.
• Fast paced, enthusiastic and team oriented workplace.

None

Not Applicable

This description is intended to describe the type and level of work being performed by a person assigned to this job. It is not an exhaustive list of all duties and responsibilities of a person so classified. The employee is expected to adhere to all company policies and perform other duties as assigned for the good of the consumers, the program, the department and the agency.