Dairy Queen Shift Lead

Description

To perform this job successfully, an individual must be able to perform each essential duty with accuracy and maintain a high level of productivity. The requirements listed below are representative of the knowledge, skill and/or ability required. Possible ‘Reasonable Accommodations’ will be researched to determine if any are available to enable individuals with disabilities to perform any essential job duties.

• Exhibit and develop customer relations through friendly and courteous behavior.
• Promote a high level of morale within department and store, utilizing friendly professional methods of honest and open communication.
• Maintain good working relationships with other department managers with the objective of improving sales storewide.
• Comply with all company policies, programs and directives as specified in the Code of Conduct.
• Provide professional examples for other store team members to follow.
• Maintains clean and organized department that promotes a great customer experience.
• Help Maintain adequate and appropriate department records at all times

• CERTIFICATES/LICENSES:
  City, county, state, or federal certifications may be required.
• COMMUNICATION:
  Ability to write, speak, hear, and understand the spoken word to respond promptly to pages, requests, team members and guests.
• Ability to read and interpret documents such as safety rules, operating and maintenance manuals.
• COMPUTER:
  Basic computer skills preferred.
• EXPERIENCE:
  
  None.
• REASONABILITY:
  Ability to apply common sense understanding to instructions furnished in written, oral, or diagram form or when helping resolve a or guest concern.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities that management may deem necessary.