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Member Care & Health Plan Support Specialist

Job in Russellville, Pope County, Arkansas, 72801, USA
Listing for: Aetna
Full Time position
Listed on 2026-09-29
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 22730 - 32373 USD Yearly USD 22730.00 32373.00 YEAR
Job Description & How to Apply Below

Aetna in Arkansas is seeking a Customer Service Representative (CSR) to assist members via phone, email, and written communications. You'll investigate issues, triage to appropriate departments, and provide clear explanations of plans, benefits, and regulatory information.

Ideal candidates have call center or retail experience, excellent English communication, empathy, attention to detail, and the ability to handle a high-volume workload in a production environment.

As a Member Care & Health Plan Support Specialist, you will play an important part at Aetna in Little Rock, AR, United States.

This is a Full Time role.

The position is based in Little Rock, AR, United States.

This opportunity is part of our work in Management & Operations.

The advertised compensation is 22.730 - 32.373.

We aim to respond to suitable candidates as soon as possible.

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