Sales Officer

Muscat, Sultanate of Oman | Posted on 21/07/2026

• Consistently meet or exceed individual monthly sales targets (90%) and contribute to the branch’s overall sales performance by supporting the team in achieving collective goals (10%).

• Actively contribute as a team player to achieve branch goals based on key performance indicators. Provide guidance and coaching to new staff, helping them assimilate quickly into the bank.

• Contact potential customers daily, both through in-branch and outside sales calls, identifying new business opportunities. Maintain detailed reports on closed deals and customer interactions.

• Continuously observe the competition and maintain up-to-date knowledge of the local market position to inform strategic decisions and adjust sales approaches accordingly.

• Strictly adhere to branch processes and promptly report any deviations to the Senior Personal Banker, ensuring compliance with policies and contributing to a favorable branch audit rating.

• Provide constructive feedback on products, services, and processes to help reduce cycle times, lower costs, and enhance overall customer satisfaction.

• Work to minimize customer attrition and maximize the bank's customer base by improving service levels and resolving complex customer complaints through coordination with other team members.
• Provide high-quality service to customers from diverse demographics, handling inquiries and issues without bias regarding nationality, income, or race.

• Attend weekly sales meetings with the branch manager to discuss progress and strategies, report on target achievements, and participate in follow-up meetings to ensure consistent performance improvement.

• Omani nationals only.
• 5 years of relevant experience in banking industry.