Admin Assistants

Essential
Manage and plan their workload in the form of daily meetings with their respective Client Services Coordinator to ensure that tasks are completed effectively and timeously within the division. Training of trainee Client Services Administrators and provision of guidance, direction and support where necessary
Ensure compliance with regulations, best practice and of the organizational policies and procedures
Communicate challenges, repetitive issues/frustrations with Branch Manager / Client Services Coordinator / Site Operations team and collaborate with in order to find solutions to resolve job related queries to improve overall reporting efficiency
Strive for continuous improvement, ongoing learning and assist where needed by providing support to the trainee Client Services Administrators with the guidance of their Client Services Coordinator
Attend daily plan meetings with management and the operations teams so as to stay informed and aligned with the job progress ensuring better coordination towards the overall objectives
Ensuring that their roles and responsibilities are clearly understood thereby reducing the likelihood of errors
Allocating of tasks to ensure that the overall workload is evenly distributed between the Client Services team in the absence of the Client Services Coordinator