Operations Manager

Job in Rustenburg, 0202, South Africa

Listing for: Pedros Chicken

Full Time position
Listed on 2026-09-12

Job specializations:

Management
Operations Management, Retail & Store Manager

DUTIES AND RESPONSIBILITIES:

Implement Operations Management Framework across the organisation

Support and enable the sustainability and profitability of existing and potential stakeholders

Expand the scope, growth, and clientele of the brand

Ensure that standard operating procedures are maintained and followed through, maintaining the required service standards

Proven ability to manage operational issues at stores

Proven ability to manage quality control and compliance in line with SOP

Ability to achieve sales and GP% target

People management

Handling all operational issues for allocated stores

Ensuring quality and optimal compliance with SOP

Setting guidelines to ensure turnover, food cost, and operational expenses are managed to maximise net profitability

Assisting Franchise partners in trouble shooting

Attending to customer complaints and implementing corrective action

Attending to weekly reports on stores

People Management - Plan, organise, lead and control subordinates to ensure store objectives are met or exceeded

Coach and develop the team

REQUIREMENTS:

Marketing/Business Development /Business Administration

Franchise/Corporate Store experience

GAAP/ Micros experience

At least 2 years' experience as a Junior Operations Manager

MS Office (advanced)

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