System Administrator III

Job Description

Responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. This individual participates in technical research and development to enable continuing innovation within the infrastructure. This individual ensures that system hardware, operating systems, software and systems, and related procedures adhere to organizational values. This individual ensures an outstanding level of customer services by providing direct IT support to employees.

• Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs and verifying completion of scheduled jobs such as backups.
• Independent problem-solving, self-direction
• Ability to solve problems quickly and automate processes
• A solid understanding of networking/distributed computing environment concepts, including principles of routing, bridging and switching, client/server programming, and the design of consistent network-wide file system layouts.
• Provides expert advice to management to meet long and short-term objectives investigate and resolves matters of significance on behalf of management.
• Answers, evaluates, and prioritizes incoming telephone, voice mail, e‑mail, and in‑person requests for assistance from users experiencing problems with hardware, software, networking, and other computer‑related technologies.
• Analyzes and identifies trends in issue reporting and devises preventative solutions. Offers suggestions for any noted process improvements and develop the new procedures.
• Apply OS patches and upgrades on regular basis, and upgrade administrative tools and utilities
• Maintain operational, configuration, or other procedures.
• Develop and maintain installation and configuration procedures.
• Creates user accounts and manages access control based on company policies.
• Install new/rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.
• Hardware Problems, Computer Upgrades, Networking Setup/Diagnoses, Software Problems, PC specific Issues/Troubleshooting
• Virus/Spyware Removal/Detection
• Assists with hardware replacement (Receipt Printers, Keyboards, Mouse).

This job has no supervisory responsibilities.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

High school diploma or general education degree (GED);
College degree preferred in the field of computer science and/or four plus year's equivalent work experience. System Administration/System Engineer certification a plus. CompTIA A+ certification required. Four to six years system administration experience.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; sit and use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

Specific vision abilities required by this job include close vision and ability to adjust focus.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position operates in a professional banking environment and routinely uses standard office equipment and digital tools such as secure financial systems, computers,…