Lead, Management, Retail & Store Manager

The Lead plays a pivotal role on the management team in driving performance, fostering a positive and inclusive store culture, and ensuring exceptional customer experiences at every touchpoint. This position requires a combination of hands-on leadership, strong work ethic, operational knowledge, and a passion for cannabis education and outstanding customer service.

• Assists in training and development of the staff, building daily huddles and zone charts, and generally motivating the team towards achieving goals.
• Sets an example of leadership for other aspiring team members by showing up in uniform, being timely, creating memorable experiences for customers, and role modeling the company way.
• Leads and assists in staff coaching and setting standards of success for every team member.
• Assists the management team in all day-to-day leadership functions and store maintenance.
• Supports team morale, inclusion, and professional growth. Participates in store events, promotions, and team-building efforts.
• Embodies and promotes the company’s core values and mission.

• In-depth knowledge of cannabis products, strains, and industry trends.
• Strong understanding of local and state regulations governing cannabis operations.
Excellent leadership, communication, and organizational skills.
• Ability to travel to multiple locations per week.
• Strong written and verbal communication skills.
• Positive attitude and flexibility.
• Microsoft Suite experience.
• Familiarity with POS systems, Dutchie, METRC, or other cannabis-specific software preferred.
• Strong cash counting skills.
• Strong organizational skills.

We are committed to building a diverse team and an inclusive environment for all. We are an Equal Opportunity Employer; all hiring decisions are based on qualifications, merit, and business needs.

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