Maintenance Technician

• The Maintenance Technician plays a vital role in maintaining the community’s physical condition both inside and out, while promoting resident satisfaction through first-class customer service to prospects and residents.
• Timely and professional handling of all requests is essential.
• Customer Service:
  Deliver outstanding customer service and build positive relationships with visitors, prospects, residents, neighbors, community members, schools, and city departments.
• Maintain professionalism in workmanship, communication, personal appearance, organization, and reporting.
• Participate in company training and keep all insurances and licenses current.
• Grounds & Property Maintenance:
  Conduct daily property walkthroughs to ensure all areas are functional, safe, and well-maintained, supporting maximum curb appeal.
• Maintain cleanliness and safety across offices, common areas, stairwells, exteriors, basements, grounds, and models.
• Identify and address potential liability issues related to property maintenance.
• Administrative Duties:
  Complete work orders promptly, professionally, and courteously, ensuring thorough cleanup after each task.
• Document and bill residents for any damages caused by neglect or misuse, including collecting photos and proof as needed.
• Collaborate with leasing office to coordinate service requests and optimize resident satisfaction.
• Maintain an organized and safe maintenance shop and storage areas.
• Comply with all codes, legal, OSHA, and safety regulations.

• Proficient working knowledge of basic building HVAC systems
• Proficient working knowledge of basic building electrical systems
• Proficient working knowledge of basic plumbing systems
• Experience with make-ready unit preparation
• Construction skills including sheetrock patching, texture, painting, flooring, and carpentry
• Experience with groundskeeping and irrigation systems

Demonstrates expertise in property maintenance, including HVAC, electrical, and plumbing systems, while delivering exceptional customer service and maintaining safety and compliance with regulations.

• HVAC Systems Knowledge
• Electrical Systems Knowledge
• Plumbing Systems Knowledge
• Construction Skills
• Customer Service Excellence

• HVAC Systems
• Electrical Systems
• Plumbing Systems
• Sheetrock Patching
• Texturing
• Painting
• Flooring
• Carpentry
• Groundskeeping
• Irrigation Systems

• Customer Service
• Professionalism
• Organization
• Communication
• Relationship Building

• Property Maintenance
• Safety Regulations
• OSHA Compliance
• Work Orders
• Curb Appeal