Kitchen QA Supervisor

Note: This operation runs 24/7, and individual schedules are determined by volume and client needs. Weekend availability is required and the facility is only closed three days each year.

The Kitchen Quality Assurance Supervisor is responsible for maintaining and overseeing Quality Assurance procedures in food manufacturing operations for Ready-to-Eat products. This role ensures compliance with food safety and quality standards and serves as a point of contact for regulatory inspections.

(Duties may include, but are not limited to, the following)

• Supervise the Kitchen QA team during processing to verify compliance with GMPs, HACCP, Risk-Based Preventive Controls, Allergen Control, and SSOPs.
• Train associates on kitchen policies, departmental procedures, and job responsibilities.
• Ensure compliance with customer food safety and hygiene requirements, product specifications, and proper documentation within the Kitchen QA department.
• Assist in researching and updating state Food Code regulations and maintaining Public Health Inspection reports.
• Oversee Kitchen QA Technicians and the Sanitation Lead.
• Regularly interact with Kitchen & Cheese Production Supervisors, the National QA Manager, the Kitchen/QA GM, the Cheese GM, the National Kitchen Manager, and the R&D Supervisor.

• 1-3 years of experience in Food Quality Assurance
• HACCP certification required
• Preferred training in Allergen Control and GMPs
• Additional certifications such as SQF Practitioner, Food Defense Coordinator, and PCQI are a plus

• Ensure compliance with minimum vendor GMP and food safety requirements.
• Conduct internal audits of kitchen operations and maintain readiness for third-party audits.
• Investigate and resolve customer store complaints in a timely manner.
• Serve as the point of contact for regulatory agencies, including but not limited to FDA, USDA, and local health inspectors.

• HACCP Certification
• Food Defense Certification
• Degree in Food Science, Microbiology, or a related field

• Strong proficiency in Microsoft Office Suite (Excel, Word, Outlook)
• Experience with SAP and WMS/Gold systems preferred

• Strong ability to interact with all levels of management.
• Excellent written and verbal communication skills.
• Ability to manage and lead a diverse workforce effectively.

• Must be able to work in environments with a maximum headroom of 72 inches.
• Work in refrigerated environments with temperatures ranging from 32°F to 36°F, as well as ambient temperature conditions.
• Must be able to stand for up to two hours at a time within an eight-hour shift.
• Occasional overtime, evening, or weekend work may be required.

This job description provides a general overview of the position’s duties and responsibilities. It is not an exhaustive list, and additional tasks may be assigned as needed.

Accurate Personnel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.