Accounts Receivable Specialist-International

Northstar Travel Group is the largest and most trusted B2B travel media and information company in the world. At Northstar, our mission is to be the leading global provider of trusted information and experiences for the audiences that drive the travel industry, while delivering innovative and high-performing marketing solutions to the businesses seeking to engage them.

We are looking for a detail-oriented Accounts Receivable Specialist, who will support the full revenue cycle for our non-US subsidiaries, from order approval and billing to collections, and cash application.

You will manage high-volume accounts in a fast-paced environment, maintain accurate records, and communicate effectively with internal teams and external partners. The ideal candidate is detail-oriented, proactive, highly organized, and has experience working in an ERP system such as Net Suite. Experience in the media or events industry is a strong plus.

This role will split their time between our Rutherford, New Jersey office (2 days) and working remote (3 days). Since this role will work with our international partners across different time zones, we offer some flexibility in how the workday is structured, making this role a good fit for candidates who prefer non-traditional schedules while still meeting core business needs.

What You'll Do:

• Review, approve, and process customer orders accurately and in a timely manner
• Review contracts to ensure accuracy, compliance, and alignment with billing documentation
• Generate and distribute invoices, including supporting documentation such as proof of performance
• Maintain and update customer account information, including processing order changes and billing adjustments
• Manage and monitor aging reports for assigned accounts (150-250 accounts), identifying overdue balances and proactively initiating collection efforts
• Communicate with customers via phone and email regarding outstanding balances, billing inquiries, and payment arrangements
• Apply invoices, payments, and credits accurately within the ERP system
• Investigate and resolve billing discrepancies by collaborating with Sales, Production, and other internal teams
• Maintain detailed account records, update collection activity, and provide reporting on receivables status
• Recommend escalation strategies for delinquent accounts as needed

What You Have:

• 3-5 years of experience in full A/R and revenue cycle management
• Strong knowledge of billing procedures, cash application, and collection best practices
• Experience with Net Suite or similar ERP system required
• Media, events and/or deferred revenue experience is a huge plus
• Proficiency in Microsoft Office, particularly Excel
• Excellent written and verbal communication skills with a strong customer service focus
• Highly detail-oriented, organized, and able to manage multiple priorities effectively
• Ability to work both independently and collaboratively across departments
• Ability to leverage technology to increase efficiency
• Bachelor's degree in Finance, Business Administration or related work experience

Why Join Our Team:

Northstar Travel Group is a great place to work, learn and grow. We seek impressive individuals to contribute fresh ideas and strengthen our team in all departments and specialties. We welcome creativity, dedication, drive and passion and offer a fast-paced and fun environment, opportunity and work/life balance.  to view our Careers page.

Benefits:

We offer a wide variety of benefit plans, programs, and perks to ensure that our employees can choose the options right for them. Northstar contributes heavily toward insurance plan premiums, and we provide a generous paid time off package. Our offerings are extensive, covering a wide range including a variety of health and dental plans, company-paid life insurance, 401k, and summer Fridays, to name just a few.

The annual base salary range for this role is $55,000-$65,000 and is commensurate with experience.

Growth Opportunities:

From educational training and mentorship programs to industry conferences and events, Northstar Travel Group employees have a wide variety of opportunities for career growth and advancement. Traveling through career paths enables employees to achieve a fulfilling and rewarding career.

Diversity & Inclusion:

At Northstar, we believe that our workforce should reflect the vast diversity of the cultures and communities that are experienced through travel. We know that our greatest strengths come from the people who make up our team, and we are committed to building and sustaining a diverse, inclusive, accessible and equitable culture and workplace. Our work is far from over - we continuously push to be better.

We understand that diverse voices, points of view and contributions are at the heart of Northstar's success and impact.