E-Learning Specialist

Field Support Center, 301 Route 17 North, Rutherford, New Jersey, United States of America

As an E‑Learning Specialist, you’ll play a key role in supporting Kumon University’s online learning initiatives by developing engaging, effective, and high‑quality digital learning experiences for associates and instructors across the organization.

You will:

• Design Engaging Learning Experiences: Develop interactive, accessible, and learner‑centered online training modules that support Kumon University and broader organizational learning needs.
• Own E‑Learning Projects End‑to‑End: Partner with subject matter experts and internal stakeholders to identify learning objectives, recommend solutions, design content, develop materials, and support implementation.
• Support the LMS and Learning Technologies: Assist with the management, maintenance, testing, and troubleshooting of Kumon’s Learning Management System and related digital learning tools.
• Collaborate Across Teams: Serve as a liaison between the Online Learning team, SMEs, training teams, vendors, and other departments to ensure learning solutions meet business and learner needs.
• Use Data to Improve Learning: Run reports, review learning metrics, and provide data to support decision‑making and continuous improvement.
• Create Digital Learning Assets: Develop and update e‑learning content, electronic documents, multimedia materials, instructional resources, and other digital solutions as needed.

• Education: Bachelor’s degree required. Master’s degree in Instructional Design, Educational Technology, Computer Science, Learning Experience Design, or a related field is a plus.
• Experience: 3–5 years of experience in e‑learning design, instructional design, learning development, LMS support, or a closely related role.
• Instructional Design Expertise: Experience creating learning objectives, structuring content, designing assessments, and developing engaging learning experiences.
• E‑Learning Development
  
  Skills:
  
  Hands‑on experience developing digital learning content using authoring tools, multimedia tools, LMS platforms, or similar technologies.
• Project Ownership: Ability to manage projects independently from intake through design, development, implementation, and continuous improvement.
• Technical Confidence: Comfort learning and using software applications, troubleshooting issues, testing LMS functionality, and supporting technology‑based learning solutions.
• Collaboration
  
  Skills:
  
  Ability to consult with SMEs and stakeholders, ask thoughtful questions, recommend learning solutions, and communicate clearly throughout the project lifecycle.
• Communication: Strong written and verbal communication skills with the ability to organize information clearly and present recommendations effectively.

• Develop interactive and engaging online learning modules in collaboration with the Online Learning Manager.
• Partner with SMEs from Kumon University, business units, and internal departments to gather information, clarify learning needs, and translate content into effective digital learning solutions.
• Support teams using the LMS, data‑driven decision support tools, videoconferencing, webcasting, and other learning technologies.
• Assist with LMS administration, including responding to support requests, resolving issues, testing upgrades, and maintaining accurate system functionality.
• Maintain communication with LMS vendors, software vendors, and consultants to ensure appropriate technical support.
• Prepare, update, and maintain instructional multimedia materials, electronic documents, user databases, reports, and other digital learning resources.
• Run system reports on key learning metrics and provide data to management as needed.
• Identify opportunities to improve online learning materials, processes, learner engagement, and system usability.
• Stay current with workplace technology, learning innovations, and tools that support high‑quality digital learning experiences.

• Enjoys designing and developing learning materials more than delivering live training.
• Can take a project from concept to…