Piercing Studio Nurse

Overview

At Rowan, we are about making ear piercing experiences a celebration full of joy. Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses, and celebration to every customer with our joyful approach to piercings and jewelry. Our priority is to offer a fun, celebratory, and safe ear piercing experience for everyone.

When we say piercing for all, we mean it. Everybody is invited to this ear party!

Rowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your nursing skills and expertise to perform piercings with care and precision. Nurses are essential to our clinical ear piercing services, helping ensure safety, comfort, and confidence for customers throughout the experience.

• Create memorable customer experiences by combining clinical care with a celebratory atmosphere during each piercing session.
• Ensure customer safety and comfort and smooth flow of care.
• Provide confident, clear, and professional communication with clients throughout their piercing experience.
• Create a comforting atmosphere for customers, addressing concerns to ensure a relaxed and confident piercing experience.
• Educate customers on aftercare, promoting Rowan's After Care to support healing and well-being.
• Conduct a thorough ear evaluation to find the best earring placement and offer personalized styling advice.
• Monitor the customer experience and address issues to maintain Rowan's clinical piercing standards.
• Maintain a sterile and aseptic environment at the nurse station and on the procedure tray, ensuring surfaces, instruments, and supplies are clean and properly sanitized.
• Use knowledge of skin care and infection control to provide professional and personalized piercing services.

• Collaborate with the Studio Manager to keep operations running smoothly and foster a joyful, celebratory atmosphere.
• Flexibility to fill shifts as needed.
• May mentor and train new nurses to uphold Rowan's Clinical Piercing Standards, including shadowing piercing services and observing customer interactions.
• Stay attentive to anything that could impact the customer experience and report issues to management while collaborating to resolve them.

• Ensure all piercing stations and equipment are stocked and ready for customer needs.
• Ensure safety and cleanliness by sterilizing jewelry and piercing instruments.

• Follow state, federal, and CDC guidelines to ensure a sanitary and safe piercing experience.

• Support studio metrics, including revenue growth, efficiency in piercing services, increasing average order value, and boosting sales.
• Educate customers on After Care and the benefits of hypoallergenic jewelry to promote healing.

• Address operational concerns quickly and escalate as needed, ensuring clear communication with management and team members to implement solutions efficiently.

• Required
  
  Certifications:
  
  Active RN or LPN/LVN License.
• Professional and engaging customer care approach.
• Warm, friendly, team player with an entrepreneurial spirit.
• Excited to create celebratory, memorable experiences for customers.
• Skilled in providing both technical and non-technical information to customers and community members.
• Interest in working in a retail environment with sales goals.
• Attention to detail.
• Availability to work a flexible schedule, including peak times such as holidays and weekends.
• Open to all experience levels; newly licensed nurses are welcome. Additional training in pediatrics and/or ear piercing is a plus.
• Dedicated to delivering exceptional service and maintaining a safe, clean environment for every customer.

• Compensation: $28-53 per hour, consisting of a base wage plus tips when applicable.
• Paid accrued Vacation and Sick Time for full-time employees.
• Medical/Dental/Vision Health Plans for full-time employees.
• Employee Assistance Program (EAP) Resources.
• 401k and Roth IRA Plans.
• Generous employee discounts on products and services.
• Team Member Referral Bonus plan for Studio positions.

Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our locations across the US provide an alternative to standard mall piercing. We believe every ear piercing is a milestone and should be celebrated with our mantra, Piercing for All.

Rowan is an equal opportunity employer. We encourage everyone to apply. We may conduct phone interviews, virtual on-site interviews, and on-the-job mock cases as part of our thorough hiring process. We will follow up with each applicant. This description does not constitute a contract of employment. We are…