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Customer Quality Engineer: Lead Defect Resolution & Quality Improvement

Job in Rutherford, Bergen County, New Jersey, 07070, USA
Listing for: IDEX Corporation
Full Time position
Listed on 2026-08-28
Job specializations:
  • Quality Assurance - QA/QC
    Quality Engineering
Salary/Wage Range or Industry Benchmark: 109800 - 164600 USD Yearly USD 109800.00 164600.00 YEAR
Job Description & How to Apply Below

IDEX Corporation is seeking a Customer Quality Engineer to manage all customer-facing quality activities, lead investigations of complaints and field failures, and drive corrective actions. You will coordinate with Engineering and cross-functional teams to prevent recurrence and ensure ISO 9001 compliance across processes.

The role emphasizes strong communication with customers, technicians, and internal stakeholders, with exposure to warranty management and continuous quality improvement

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